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All Journal Jurnal Psikologi Tabularasa GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling
Alice Salendu
Faculty of Psychology, Universitas Indonesia
Education Social Sciences

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Examining the Effect of Road Traffic Congestion on Stress at Work: Do Perceived Organizational and Supervisor’s Support Really Help? Agung Minto Wahyu; Alice Salendu
GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Vol. 16 No. 2 (2026)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/gdn.v16i2.16180

Abstract

Traffic congestion can lead to various negative consequences for individuals. One of the most disruptive consequences for workers is stress at work. This study aims to examine the relationship between road traffic congestion and stress at work, with perceived organizational support and perceived supervisor support as moderators. A quantitative method with an online survey was conducted on 213 workers in Indonesia who experience traffic congestion while commuting to work or from work. Data analysis was performed using Hayes’s PROCESS macro in IBM SPSS Statistics version 26 with model 2 for moderated regression analysis. The result indicates that road traffic congestion significantly affects stress at work (ß = 0.63, p <0.05, CI = [0.48, 0.78]). However, perceived organizational support was not significant in the role of moderator between road traffic congestion and stress at work (-0.12, 95% CI = [-0.29, 0.05]). In addition, perceived supervisor support did not play a role as a moderator between road traffic congestion and stress at work (0.09, 95% CI = [-0.13, 0.31]). These findings demonstrate that the negative consequences of road traffic congestion are very substantial that their impact on stress at work does not diminish even though workers have perceived organizational and supervisor support.
Beyond job description: Cultivating public sector citizenship behavior through growth mindset and thriving at work Ridian Khasanah; Alice Salendu; Putri Ramadhani Salim
Jurnal Psikologi Tabularasa Vol. 21 No. 1 (2026): APRIL 2026
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpt.v21i1.16883

Abstract

Research on Organizational Citizenship Behavior (OCB) among Indonesian civil servants plays a key role in enhancing the quality of innovations, as prior studies reflect growth mindset ability to predict the emergence of OCB. Following Conservation of Resources (COR) theory, the psychological mechanism underlying this relationship is examined through Thriving at Work (TAW) as a mediator. This study examined the mediating effect of TAW on the association between growth mindset and OCB with a quantitative method with cross-sectional survey design. Using convenience and snowball sampling methods, participants of this study were 163 civil servants (PNS SDM IPTEK) of Organization X. The research instruments were adaptation of psychological scales with proven reliability. The data was analyzed using Macro PROCESS by Hayes in SPSS version 29, showed TAW partially mediates the relationship between growth mindset and OCB. This study has potential further implementations in Indonesia's public sector to drive positive work behavior (OCB) through maintaining a positive mindset (growth mindset) among the civil servants.
Co-Authors Agung Minto Wahyu Putri Ramadhani Salim Ridian Khasanah