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The Influence of Interactive Technology and Digital Innovation on Tourists Revisit Interest at the National Museum of Indonesia Dave Antoro Widjaya; Lamtiar Hema Malini
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.10968

Abstract

The post-revitalization transformation of the National Museum of Indonesia has been marked by the adoption of Augmented Reality, Artificial Intelligence, virtual tours, the Immersive Room, digital collections, and various digital platforms; however, the extent to which these technologies influence tourists’ revisit intention requires further empirical examination. This study aims to analyze the influence of interactive technology and digital innovation on tourists’ revisit intention at the National Museum of Indonesia. This study employed a quantitative approach using a survey method. Primary data were collected through a Likert-scale questionnaire administered to 100 respondents who had visited the National Museum of Indonesia during the 2024–2025 period and were interested in revisiting or had already made a return visit in 2026. Respondents were selected using purposive sampling. Data were analyzed using SPSS version 25 through validity testing, reliability testing, classical assumption testing, multiple linear regression analysis, t-tests, F-tests, and coefficient of determination analysis. The findings indicate that interactive technology has a positive regression coefficient of 0.142 but does not exert a significant partial effect on revisit intention (t = 1.207; p = 0.231). In contrast, digital innovation has a positive and significant partial effect (β = 0.487; t = 3.298; p = 0.001), indicating that it is a stronger predictor of tourists’ revisit intention. Simultaneously, interactive technology and digital innovation have a significant effect on revisit intention (F = 29.573; p < 0.001), with an R² value of 0.379, explaining 37.9% of the variance in revisit intention. This study concludes that digital innovation is a more dominant factor in encouraging tourists to revisit the National Museum of Indonesia. The findings contribute to cultural tourism and museum management studies by highlighting the strategic role of digital innovation in strengthening tourist experience and post-visit behavioral intention.
The Effect of Servicescape on Revisit Intention through Customer Satisfaction as a Mediating Variable at Kopi Konnichiwa Tomang, West Jakarta Denissa Aurelia; Lamtiar Hema Malini
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.10976

Abstract

Although servicescape has been widely recognized as a key determinant of customer experience in service settings, its role in strengthening revisit intention through customer satisfaction remains important to examine in the coffee shop industry. This study aims to analyze the effect of servicescape on revisit intention with customer satisfaction as a mediating variable at Kopi Konnichiwa Tomang, West Jakarta. This study employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to customers who had visited Kopi Konnichiwa Tomang and were selected using purposive sampling. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine the direct and indirect relationships among servicescape, customer satisfaction, and revisit intention. The findings indicate that servicescape has a positive and significant effect on customer satisfaction. Customer satisfaction also has a positive and significant effect on revisit intention. In addition, servicescape has a significant indirect effect on revisit intention through customer satisfaction, confirming the mediating role of customer satisfaction. This study concludes that improving the quality of servicescape can enhance customer satisfaction, which subsequently increases customers’ intention to revisit Kopi Konnichiwa Tomang. The findings contribute to service marketing literature by reinforcing the importance of the physical service environment in shaping customer loyalty and provide practical implications for coffee shop managers in designing comfortable, attractive, and experience-oriented service settings.
The Effect of Tourist Attractiveness Based on the 4A Concept on Tourists’ Interest in Visiting Peucang Island, Ujung Kulon Florencea Irena; Lamtiar Hema Malini
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.10977

Abstract

Pulau Peucang, located within Ujung Kulon National Park, is a nature-based tourism destination with tourism attraction potential based on the 4A concept, namely attraction, accessibility, amenities, and ancillary services. This study aims to analyze the effect of 4A-based tourism attraction dimensions on tourists’ intention to visit Pulau Peucang, Ujung Kulon. This study employed a quantitative approach using a survey method. Data were collected from 106 respondents consisting of tourists who had visited or were currently visiting Pulau Peucang and were selected using accidental sampling. Data were analyzed using multiple linear regression with IBM SPSS Statistics version 27. Before hypothesis testing, classical assumption tests were conducted, including normality, multicollinearity, and heteroscedasticity tests. The findings indicate that, simultaneously, attraction, accessibility, amenities, and ancillary services do not have a significant effect on tourists’ visit intention (p = 0.165). Partially, attraction, accessibility, and amenities do not significantly influence visit intention, whereas ancillary services have a significant effect (p = 0.043). The coefficient of determination (R² = 0.062) shows that the model explains only 6.2% of the variance in visit intention, while 93.8% is influenced by factors outside the model. This study concludes that, among the four dimensions of the 4A concept, only ancillary services significantly influence tourists’ intention to visit Pulau Peucang. The findings contribute to nature-based tourism management by highlighting the strategic importance of supporting services and institutional facilities in strengthening tourists’ visit intention.
TANTANGAN PENERAPAN BLOCKCHAIN DALAM SISTEM E-VOTING DI INDONESIA Dian Enjelia; Lamtiar Hema Malini
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.57587

Abstract

As one of the coastal ecosystem-based green open spaces in North Jakarta, the Tol Sedyatmo Mangrove Ecotourism Area offers a nature-based tourism alternative that is highly relevant for urban communities. However, field observations reveal a notable gap between tourist expectations and the actual conditions of the area, particularly in terms of the availability and quality of supporting facilities as well as the sense of security felt throughout the visit. Against this backdrop, this study was conducted to examine the extent to which amenities and security influence tourist satisfaction in this area, both individually and simultaneously. This study was designed using a quantitative approach and carried out through a survey method. A questionnaire was used as the primary instrument to collect data from 100 tourists selected through purposive sampling. All collected data were subsequently processed and analyzed using multiple linear regression, preceded by validity and reliability testing as well as classical assumption tests encompassing normality, heteroscedasticity, and multicollinearity tests. Partial testing revealed that amenities have a positive and significant effect on tourist satisfaction, as does security, which was also proven to significantly influence tourist satisfaction. When analyzed simultaneously, the results further confirmed that amenities and security together significantly shape tourist satisfaction. The implications of these findings underscore the importance of managerial attention toward improving facility quality and strengthening the security system as the primary foundation for delivering a satisfying and sustainable tourism experience.
Analisa Daya Terima Substitusi Chia Seed Sebagai Pengganti Telur Pada Bahan Pembuatan Mayonnaise Reduced-Fat Fredericus Hendrich Adolf Gewiess; Lamtiar Hema Malini
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 2 (2026): Volume 11 No. 02, Juni 2026.
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i2.57832

Abstract

Mayonnaise is a highly popular type of sauce among the public; however, it contains a high fat content due to its primary ingredients, vegetable oil and eggs. Consequently, mayonnaise has the potential to be developed in terms of its nutritional value. One alternative that can be utilized is replacing eggs with chia seeds, a food ingredient chosen for its ability to serve as a thickener and emulsifier in mayonnaise production. Chia seeds also contain omega-3, fiber, vitamins, and antioxidants that are beneficial for health. The purpose of this study was to reduce the high fat content in mayonnaise so that it can be consumed as a healthier dressing alternative for the wider community. Using the Completely Randomized Design (CRD) method, the substitution ratios of chia seeds to eggs were set at 50:50, 75:25, and 100:0. Data collection methods included organoleptic testing, one-way ANOVA F-test, and laboratory testing (proximate and separated fat analysis) to determine the nutritional content of the mayonnaise. With 25 semi-trained panelists, data collection via questionnaires showed that the highest preference level was achieved by research object P1 (50:50), falling into the "highly liked" category. The mean scores obtained by P1 were 3.48 for color, 3.84 for texture, 2.88 for aroma, and 3.40 for flavor. The results of the one-way ANOVA F-test indicated a significant effect on the color, texture, aroma, and flavor parameters. Proximate and fat analysis showed a 33.8% reduction in total fat content (reduced-fat) and 7,53% reduction in saaturated fat . Based on this study, it can be concluded that chia seeds can be utilized as a food substitution ingredient to replace eggs in mayonnaise production.