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Usman Bala kofar kudu
Universiti Sains Malaysia, Jalan Universiti, 11800 USM, Gelugor, Pulau Pinang, Malaysia

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The Impact of Humanitarian Supply Chain Management Factors on Humanitarian Logistic Firm Performance; A Partial Least Squares Modeling Usman Bala kofar kudu
TECHNOVATE: Journal of Information Technology and Strategic Innovation Management Vol. 3 No. 1 (2026): January - February 2026
Publisher : PT.KARYA GEMAH RIPAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/technovate.3.1.2026.38-52

Abstract

This study addresses the critical problem of limited empirical evidence on how Humanitarian Supply Chain Management (HSCM) dimensions coordination, procurement, operation, and transparency—affect firm performance in humanitarian logistics. The need for the study arises from persistent inefficiencies in humanitarian operations, where resource constraints and fragmented processes hinder cost efficiency, goal achievement, operational effectiveness, and stakeholder satisfaction. The aim of the study is to evaluate the impact of these HSCM practices on firm performance in Nigerian humanitarian logistics firms. A quantitative research design was employed, with data collected from 278 managers across logistics firms in Borno State, Nigeria. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the measurement and structural models. The results reveal that transparency is the strongest predictor of performance, significantly improving cost efficiency (? = 0.384, p = 0.000), goal achievement (? = 0.291, p = 0.002), operational efficiency (? = 0.602, p = 0.000), and stakeholder satisfaction (? = 0.258, p = 0.009). Coordination also positively influenced cost efficiency (? = 0.263, p = 0.004) and stakeholder satisfaction (? = 0.185, p = 0.013), while operation significantly enhanced goal achievement (? = 0.299, p = 0.001). Procurement showed weak effects, with only a small positive impact on stakeholder satisfaction (? = 0.098, p = 0.000). In conclusion, the study establishes transparency as the most critical driver of humanitarian logistics performance, followed by coordination and operation, while procurement remains the least influential. These findings underscore the importance of investing in transparent practices and integrated supply chain mechanisms to strengthen efficiency, accountability, and stakeholder trust in humanitarian logistics.
The Mediating Effect of Leadership on the Relationship Between Humanitarian Supply Chain Management Factors and Performance of Humanitarian Logistic Firm Usman Bala kofar kudu
TECHNOVATE: Journal of Information Technology and Strategic Innovation Management Vol. 3 No. 2 (2026): April 2026
Publisher : PT.KARYA GEMAH RIPAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/technovate.3.2.2026.53-66

Abstract

Humanitarian logistics firms face persistent challenges in achieving efficiency, sustainability, and stakeholder satisfaction due to the complexity of supply chain operations and resource constraints. Previous studies have examined supply chain resilience, procurement, and sustainability but have often overlooked the mediating role of leadership in linking humanitarian supply chain management (HSCM) factors to organizational performance, creating a need for further investigation. The aim of this study was to examine the mediating effect of leadership on the relationship between HSCM factors coordination, procurement, operations, and transparency and the performance of humanitarian logistics firms in Borno State, Nigeria. A quantitative research design was adopted, with data collected through structured questionnaires from a sample of 278 managers determined using Krejcie and Morgan’s table and validated by G*Power analysis. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test the hypothesized relationships. The results revealed that leadership measured through superior influence significantly mediated the effects of coordination and transparency on performance outcomes, including cost efficiency (O = 0.177, T = 3.170, p = 0.002), goal achievement (O = 0.200, T = 3.143, p = 0.002), operational efficiency (O = 0.197, T = 3.120, p = 0.002), and stakeholder satisfaction (O = 0.243, T = 3.113, p = 0.002). Transparency also showed strong mediation effects through superior influence on cost efficiency (O = 0.285, T = 3.965, p < 0.001), goal achievement (O = 0.320, T = 4.104, p < 0.001), operational efficiency (O = 0.315, T = 4.041, p < 0.001), and stakeholder satisfaction (O = 0.391, T = 4.112, p < 0.001). In contrast, leadership measured through strategic vision did not yield significant mediation effects across the tested relationships. The study concluded that superior influence is a critical leadership dimension in enhancing the impact of coordination and transparency on humanitarian logistics performance, while strategic vision alone is insufficient. These findings contribute to theory by positioning leadership as a mediating construct and provide practical implications for humanitarian organizations seeking to strengthen resilience, efficiency, and sustainability in complex operational environments.