Holijah Holijah
Universitas Islam Negeri Raden Fatah Palembang, Indonesia

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Analisis Efektivitas Kebijakan Publik dalam Meningkatkan Kualitas Pelayanan Publik di Indonesia Firmansyah Firmansyah; Holijah Holijah
Indonesian Journal of Islamic Jurisprudence, Economic and Legal Theory Vol. 4 No. 2 (2026)
Publisher : SPT. haria Journal and Education Center Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62976/ijijel.v4i2.1962

Abstract

Public policy is a crucial instrument used by the government to improve the quality of public services. This study aims to analyze the effectiveness of public policy in improving the quality of public services in Indonesia, the factors supporting and inhibiting its implementation, and provide strategic recommendations. The study employed qualitative methods with a literature review approach. The results indicate that bureaucratic reform, service digitization, and strengthening governance have had a positive impact on the quality of public services, although various obstacles remain, such as limited human resources, uneven infrastructure, and low digital literacy.
Hukum dan Kebijakan Publik dalam Ketertiban Umum: Analisis Normatif, Empiris, dan Implikasi Kebijakan di Indonesia Syahri Ramdhani; Holijah Holijah
Interdisciplinary Explorations in Research Journal Vol. 4 No. 2 (2026)
Publisher : PT. Sharia Journal and Education Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62976/ierj.v4i2.1961

Abstract

Public order is a fundamental prerequisite in a democratic rule-of-law state. In Indonesia, law and public policy play complementary roles in maintaining social stability and protecting citizens’ rights. This study aims to analyze the relationship between law and public policy in ensuring public order and to evaluate implementation challenges. This research employs a normative juridical method combined with conceptual and statutory approaches, supported by limited empirical observations. The findings indicate that the effectiveness of public order depends on the integration of strong legal norms and adaptive, participatory public policies. Weak institutional coordination and inconsistent law enforcement remain major obstacles.