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All Journal Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Tukiman Tukiman
Universitas Pembangunan Nasional

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Implementasi Kebijakan Suroboyo Bus Sebagai Transportasi Publik Alifianka Prila Permata; Tukiman Tukiman
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 4 No. 2 (2023): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i2.p424-442

Abstract

The Suroboyo Bus policy was introduced as public transportation in Surabaya City. This research aims to understand and analyze the Implementation of Suroboyo Bus Policy as Public Transportation in Surabaya City. This research will describe how the implementation of the Suroboyo Bus Policy as Public Transportation in Surabaya City uses the theory of G. Shabbir Cheema and Dennis A. Rondinelli with a qualitative research method with a descriptive approach. The results showed that the implementation of Suroboyo Bus as Public Transportation in Surabaya City was not as planned. This is due to the limited budgeting provided by the Surabaya City Government, resulting in the inability to provide maximum service to Suroboyo Bus users.
Implementasi Program E-SAMSAT Wajib Pajak Kendaraan Bermotor Tahunan Rosa Aida Afifah; Tukiman Tukiman
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 1 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i1.p537-550

Abstract

Payment of vehicle tax is an obligation for all Indonesian people who own motorized vehicles. The government as motor vehicle tax collector has innovations in paying motor vehicle tax so that it is able to adapt to the current phenomenon, namely the development of the digital world or the internet. The program resulting from government innovation is called E-SAMSAT. The E-SAMSAT program aims to make it easier for motor vehicle taxpayers to make tax payments without having to visit the SAMSAT office. This research was conducted to determine the implementation of the E- SAMSAT program in East Surabaya. This research uses a qualitative descriptive method with data collection techniques of observation, interviews and document study. Based on the research results, the implementation of the E- SAMSAT program in East Surabaya has been implemented well because the aim of the program is to be implemented, namely the motor vehicle tax payer community. The SAMSAT office also implements training for staff. The community groups for whom the E- SAMSAT program services were implemented received it well.
The Effectiveness of Implementing Population Service System through Klampid New Generation Abdurrohim Abdurrohim; Tukiman Tukiman
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 2 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i2.p684-700

Abstract

The study investigates the effectiveness of the Klampid New Generation program in providing services to the Kapas Madya Baru village in Surabaya city. Implemented as part of the Minimum Service Standards (MSS) program, Klampid New Generation aims to improve public services and governance. The research, conducted using a descriptive qualitative approach, involves observation, interviews, and documentation. While the program effectively extends services to the village, there are areas for improvement, such as incomplete optimization of resources, funds, facilities, and infrastructure. However, the program demonstrates effectiveness in both quantity and quality of services provided, as well as in meeting production deadlines and procedural requirements.
Co-Authors Abdurrohim Abdurrohim Alifianka Prila Permata Rosa Aida Afifah