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All Journal Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Abdurrohim Abdurrohim
Universitas Pembangunan Nasional

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The Effectiveness of Implementing Population Service System through Klampid New Generation Abdurrohim Abdurrohim; Tukiman Tukiman
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 2 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i2.p684-700

Abstract

The study investigates the effectiveness of the Klampid New Generation program in providing services to the Kapas Madya Baru village in Surabaya city. Implemented as part of the Minimum Service Standards (MSS) program, Klampid New Generation aims to improve public services and governance. The research, conducted using a descriptive qualitative approach, involves observation, interviews, and documentation. While the program effectively extends services to the village, there are areas for improvement, such as incomplete optimization of resources, funds, facilities, and infrastructure. However, the program demonstrates effectiveness in both quantity and quality of services provided, as well as in meeting production deadlines and procedural requirements.
Co-Authors Tukiman Tukiman