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All Journal Philanthropy: Journal of Psychology
Rianda Elvinawanty
Faculty of Psychology, Universitas Prima Indonesia, Medan - Indonesia
Humanities Education Public Health Social Sciences Other

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When Job Demands Trigger Employee Burnout Leoni Monicha Siagian; Sylvia Novarita Ginting; Sri Hartini; Rianda Elvinawanty
Philanthropy: Journal of Psychology Vol. 10 No. 1 (2026): (January-June)
Publisher : Faculty of Psychology, Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/philanthropy.v10i1.13905

Abstract

Human resources have an important role in maintaining organizational performance, especially in the competitive retail industry such as PT Ramayana Lestari Sentosa Tbk. High job demands, including workload and daily performance targets, have the potential to increase the risk of burnout in employees. This study aims to test the relationship between job demand and burnout, with the hypothesis that the higher the job demand, the higher the level of burnout experienced by employees. This study uses a quantitative method with Pearson correlation analysis. The results showed a significant positive relationship between job demand and burnout (r = 0.756; p = 0.000). In addition, the determination coefficient shows that job demand contributes 57.1% to burnout. These findings confirm the importance of managing work demands effectively to prevent burnout and support employee well-being and organizational sustainability.
Co-Authors Leoni Monicha Siagian Sri Hartini Sylvia Novarita Ginting