Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Proceedings of The ICECRS Procedia of Social Sciences and Humanities
Dewi Andriani
Program Studi Manajemen, Universitas Muhammadiyah Sidoarjo
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Mathematics Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Remote Management Information Systems In Tax Consulting Operations And Client Relations: Sistem Informasi Manajemen Jarak Jauh Dalam Operasional Konsultan Pajak Dan Hubungan Klien Reza Tri Anngara; Dewi Andriani
Proceedings of The ICECRS Vol. 12 No. 3 (2024)
Publisher : International Consortium of Education and Culture Research Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/icecrs.v12i3.1918

Abstract

General Background In the current digital era, the success of organizations depends heavily on robust management information frameworks and communication to navigate dynamic regulations and user expectations. Specific Background The Andrean Hermawan office faces operational challenges where staff must conduct physical visits to control web-based applications, consuming considerable time and operational costs. Knowledge Gap Current practices lack the integration of distance-control platforms to overcome geographical barriers and mitigate frequent misinterpretations during consultations. Aims This study explores the application of integrated technology and communication platforms to optimize service quality. Results The implementation of the AnyDesk software allows staff to distantly control applications and demonstrate solutions in real-time, significantly minimizing physical visits and reducing operational expenditures. Furthermore, direct demonstrations through this platform resolve communication misunderstandings, ensuring accurate interpretation of documents. Novelty This research demonstrates the specific utility of distance software as a dual-function tool for technical administration and transparent communication within a localized consulting context. Implications Prioritizing integrated technology and digital communication strategies provides a significant competitive advantage by optimizing efficiency and satisfaction. Highlights:  Utilizing AnyDesk software minimizes physical visits and significantly reduces business expenditures. Real-time technical administration solves geographical distance barriers during advisory processes. Direct visual demonstrations clear up misunderstandings and ensure accurate message delivery. Keywords: AnyDesk Application, Operational Cost, Communication Strategy, Real Time Administration, Distance Software
Analysis of Technical Competence, Work Ethics and Product Knowledge in improving the welfare of BJB Bandung bank employees: Analisis Kompetensi Teknis, Etika Kerja dan Product Knowledge dalam meningkatkan kesejahteraan karyawan bank BJB Bandung Sandy Putra Wibawa; Trifonia Putri Nahung Nahung; Moch. Rizki Ari Saputra; Dava Raihan Putra Setiawan; Dewi Andriani
Procedia of Social Sciences and Humanities Vol. 9 No. 1 (2026): International Conference of Fostering Sustainable Economic Growth and Innovatio
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/kj008r18

Abstract

General Background: Modern human resource management recognizes employees as knowledgeable assets whose well-being ensures sustainable organizational success. Specific Background: Bank BJB Bandung faces intense banking competition requiring skilled human resources to meet institutional targets and maintain employee support. Knowledge Gap: Existing banking studies predominantly employ quantitative approaches focusing on employee performance rather than examining qualitative perceptions of technical competence, work ethics, and product knowledge as drivers of employee well-being. Aims: This study aims to examine how technical skills, work ethics, and product knowledge contribute to improving employee welfare at Bank BJB Bandung. Results: Findings indicate that technical competence reduces technostress and boosts career growth, work ethics foster a supportive organizational culture, and product knowledge improves customer service while securing financial rewards. Novelty: This qualitative investigation uniquely applies the Job Demands-Resources model to evaluate how operational capabilities and ethical standards protect banking staff from job strain and elevate overall well-being. Implications: Banking institutions must continuously implement targeted training programs, reinforce ethical values, and expand product understanding to optimize workforce quality and employee welfare. Highlights: Technical skills reduce job demands and increase task execution speed for staff. Professional values establish a supportive organizational environment and build trust. Product understanding supports target achievement and improves financial rewards. Keywords: Technical Competence, Work Ethics, Product Knowledge, Employee Welfare, Qualitative Methods
Co-Authors Dava Raihan Putra Setiawan Moch. Rizki Ari Saputra Reza Tri Anngara Sandy Putra Wibawa Trifonia Putri Nahung Nahung