Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Teknik Industri Terintegrasi (JUTIN)
Muhamad Ramdan Gimnastiar
Universitas Duta Bangsa Surakarta
Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Beban Kerja Mental Driver ShopeeFood di Kota Surakarta Menggunakan Metode NASA-TLX Muhamad Ramdan Gimnastiar
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 3 (2026): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i3.61421

Abstract

Digital economic transformation has expanded platform-based work, yet the flexibility of food-delivery work is accompanied by cognitive, temporal, and emotional demands. This study analyzes the mental workload of ShopeeFood drivers in Surakarta, identifies the dominant NASA-TLX dimension, and formulates improvement recommendations. A quantitative descriptive study was conducted from March to July 2026 with 100 active drivers selected through purposive sampling; the minimum sample was determined using the Lemeshow formula. Data were collected using the NASA-TLX questionnaire and processed in Microsoft Excel. The mean Weighted Workload (WWL) score was 73.22, indicating a high workload; 93% of respondents were classified as high and 7% as very high. Temporal Demand contributed the most (19.17%), followed by Frustration Level (18.72%) and Mental Demand (18.08%). Recommendations emphasize regular breaks, work-duration control, route planning, emotional regulation, daily targets, and routine checks of driver and vehicle condition.
Co-Authors