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Siti Masturoh
Nusamandiri University
Computer Science & IT

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IMPLEMENTASI METODE USER-CENTERED DESIGN DALAM PENGEMBANGAN APLIKASI APP STORE BAGI UMKM Nurmalasari; Siti Masturoh; Widi Astuti
INTI Nusa Mandiri Vol. 21 No. 1 (2026): INTI Periode Agustus 2026
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v21i1.8747

Abstract

Small, Medium, and Micro Enterprises (SMMEs) play a crucial role in driving economic growth. Even so, the adoption of digital technology among SMMEs is still quite low, especially in communities with limited digital literacy. This study aims to implement the User-Centered Design (UCD) method in developing an SMME App Store application for the Upgraded SMME Community in Bekasi City. The initial interview results showed that the community has more than 50 MSME members, but only about 20% have used a digital platform to support their business activities. To tackle this issue, a mobile app was developed to help manage business profiles, promote products, categorize products, interact with customers, and handle orders through WhatsApp integration. This research applied the User-Centered Design (UCD) methodology based on ISO 9241-210 standards, which consists of five stages: plan the human-centered design process, specify the context of use, specify user and organizational requirements, produce design solutions, and evaluate design user requirements. Data was collected through observation, interviews, and literature studies as a basis for designing the application. Based on functional testing results using Black Box Testing, usability evaluation using SUS with a score of 81.25, and limited implementation with 30 members of the UMKM Naik Kelas Community in Bekasi City, the developed application has met functional needs and has a good level of ease of use, thus supporting the promotion and marketing of UMKM products.
PROTOTYPE METHOD PADA APLIKASI SCHEDULER BERBASIS MOBILE Nurmalasari Nurmalasari; Nabila Adinda; Siti Masturoh
INTI Nusa Mandiri Vol. 18 No. 2 (2024): INTI Periode Februari 2024
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v18i2.4986

Abstract

PT United Tractors is currently implementing digitalization in its various activities. In its implementation, delivering information and archiving documents in the PSD4 Service Division still have obstacles due to the lack of effective and efficient access to information needed to do work. To overcome these problems, the solution that can be provided is to develop a mobile-based document filing system using the Flutter framework to maximize the development of mobile-based systems. For developers to interact directly with teams related to application capabilities, this system development method uses the Prototype method, which has 5 phases: Communication, Quick Plan, Modelling Quick Design, Construction of Prototype, and Development, Delivery, and feedback phases. The result of this research is an Android-based Scheduler Mobile document archiving application that has been made based on the steps in the prototype method. Testing using Black Box and Flutter DevTools is done to find out the results of the application that has been made. Black Box and Flutter DevTools testing results show that the application can run as expected.
SISTEM INFORMASI HOME SERVICE DAN PENJUALAN SPARE PARTS MENGGUNAKAN MODEL WATERFALL Heri Subagio; Siti Masturoh
INTI Nusa Mandiri Vol. 19 No. 1 (2024): INTI Periode Agustus 2024
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v19i1.5553

Abstract

Yamaha Karya Laba Motor is a company specializing in motorcycle maintenance and parts sales. Despite its services, shortcomings persist such as verbal vehicle inspections upon service intake and manual recording of service queues and parts sales. Issues arise concerning inventory monitoring, particularly when parts are depleted, necessitating time-consuming manual checks that hinder mechanics' efficiency. Additionally, the lack of home service and online parts sales further complicates customer convenience. The development of a Home Service and online parts sales application at Yamaha Karya Laba Motor aims to address these challenges by enhancing operational efficiency and customer satisfaction. The application includes features such as transaction management, user administration, parts inventory, reporting, Home Service requests, and online parts sales. These functionalities empower Yamaha Karya Laba Motor employees to efficiently monitor parts availability and generate transaction reports. Simultaneously, customers benefit from streamlined processes, saving time and ensuring convenience. This study underscores the transformative impact of digital solutions in improving operational workflows and enhancing service.
Co-Authors Heri Subagio Nabila Adinda Nurmalasari Nurmalasari Nurmalasari Widiastuti Widiastuti