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All Journal Journal of Computer Science Artificial Intelligence and Communications
Rismayanti Rismayanti
Universitas Harapan Medan, Medan
Computer Science & IT Earth & Planetary Sciences Engineering

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Impact of Mobile Technology Use on Knowledge Management in the Education Sector Muhammad Eka; Yessi Fitri Annisah Lubis; Divi Handoko; Rismayanti Rismayanti; Supiyandi Supiyandi
Journal of Computer Science, Artificial Intelligence and Communications Vol 2 No 1 (2025): May 2025
Publisher : Raskha Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64803/jocsaic.v2i1.21

Abstract

The integration of mobile technology into knowledge management (KM) practices has reshaped the landscape of information sharing and learning in the education sector. This study explores how mobile devices and applications contribute to the efficiency, accessibility, and effectiveness of KM processes among educators, students, and administrators. With the growing adoption of smartphones, tablets, and mobile learning platforms, educational institutions are experiencing a shift from traditional knowledge repositories to dynamic, real-time knowledge exchange environments. The research employs a mixed-method approach involving surveys and in-depth interviews with teachers, students, and IT staff across several secondary and higher education institutions. The findings reveal that mobile technology enhances knowledge acquisition and dissemination by enabling anytime-anywhere access to learning materials, collaborative tools, and institutional knowledge databases. However, challenges such as data security, digital literacy gaps, and resistance to change remain significant barriers to optimal utilization. Furthermore, the study highlights the role of institutional policies and support systems in facilitating effective mobile-based KM adoption. The results indicate that institutions with clear mobile technology strategies and investments in user training are more likely to achieve improved knowledge-sharing outcomes. This research provides practical insights into leveraging mobile technology to strengthen KM frameworks in education and emphasizes the need for continuous adaptation to technological advancements to sustain knowledge-based performance improvements.
Co-Authors Divi Handoko Muhammad Eka Supiyandi Supiyandi Yessi Fitri Annisah Lubis