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Implementasi Konsep Kaizen dalam Total Quality Management (TQM) untuk Meningkatkan Kualitas Pelayanan Madaniyah Madaniyah; Safaruddin Safaruddin; Rohadi Rohadi; Sohiron Sohiron
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 01 (2024): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.6665

Abstract

This study aims to analyze the impact of the implementation of the Kaizen concept in Total Quality Management (TQM) on improving service quality. The library method is used to collect relevant data and information on the Kaizen concept and its application in Total Quality Management (TQM) by searching various literature such as books, journals, and articles. Credible reference sources are selected through academic databases and textbooks, then analyzed and synthesized to explore the relationship between Kaizen and improving service quality. The validity of the information is maintained by cross-referencing to ensure that the conclusions drawn are based on strong and reliable evidence. This study identifies several factors that hinder the implementation of Kaizen and Total Quality Management (TQM) in Indonesia, such as lack of understanding and training, and rigid bureaucracy. Limited resources, both budget and skilled labor, are also significant obstacles. In addition, the lack of support from top management hinders the creation of a culture of continuous improvement. To successfully implement Kaizen and TQM, organizations in Indonesia need to improve understanding, simplify bureaucracy, provide adequate resources, and gain full commitment from management.
Peran Akreditasi Dalam Peningkatan Mutu Lulusan Dalam Dunia Pendidikan Aminudin Busra; Rizadiliyawati Rizadiliyawati; Dahrani Dahrani; Sohiron Sohiron
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 01 (2024): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.6694

Abstract

Accreditation plays a crucial role in enhancing the quality of education and graduates by ensuring that educational institutions meet established standards. As a quality assurance instrument, accreditation encourages continuous improvement in curriculum, educator competency, facilities, and quality management. Its impact is evident in producing graduates who are competent, competitive, and trusted by the workforce. However, the implementation of accreditation faces challenges such as disparities in education quality across regions, difficulties in adapting to technological changes, and potential issues with transparency in assessments. To enhance its effectiveness, collaboration between accreditation bodies, educational institutions, the government, and the industrial sector is necessary to establish relevant standards and promote inclusivity. By strategically addressing challenges and utilizing opportunities, accreditation can become a driving force in creating a high-quality education system, aligned with labor market demands, and capable of producing graduates who are well-prepared to contribute to society