Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Jurnal Hukum Adigama Innovative: Journal Of Social Science Research
Anggraini, A.M Tri
Unknown Affiliation
Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PERLINDUNGAN HUKUM DAN TANGGUNG JAWAB PELAKU USAHA ATAS HILANGNYA PAKET DALAM JASA LAYANAN PENGIRIMAN BARANG MELALUI PT JNE WILAYAH TANGERANG Witiyas, Bernadeth Filia; Anggraini, A.M Tri
Jurnal Hukum Adigama Vol 4, No 1 (2021): Jurnal Hukum Adigama
Publisher : Fakultas Hukum Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/adigama.v4i1.12036

Abstract

People at this time often carry out activities to send goods from one place to another using freight forwarding services and in Indonesia one of the most widely used goods delivery service companies is PT JNE.As time goes by, the relationship between PT JNE and the sender or recipient often finds problems such as lost packages of goods.In this paper, there are problems that will be discussed, namely how consumer protection as the use of goods delivery services according to the Consumer Protection Law and regulations related to the sector and how is the responsibility of PT JNE regarding the loss of packages due to negligence in the delivery process according to the Protection Law. Consumers and regulations relating to other sectors. The research method used in this thesis is normative legal research. The results of the author's research are the protection of consumers as users of goods delivery services and the responsibility of PT JNE is contained in the Consumer Protection Act, the Civil Code, the Commercial Code, and the Postal Law.The author hopes that business actors maintain the trust of consumers who have chosen to use or use products that are produced / produced obediently and are subject to applicable statutory regulations so that there is no incident where consumers are disadvantaged due to using their goods or services. Then, the government needs to provide counseling, provisioning and outreach for consumers and business actors so that they are more aware of their rights and obligations.
Perlindungan Hukum Konsumen Atas Kepemilikan Sertifikat dalam Pembiayaan Pemilikan Rumah di BJB Syariah Sekarrini, Ayu; Anggraini, A.M Tri; Setyowati, Retno Kus
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18140

Abstract

As one of the sectors of the financial services industry, banks play an important role in ensuring that people's home ownership rights are fulfilled. One type of credit provided by banking institutions is home ownership loans and in Islamic banking is known as home ownership financing. The purpose of this study is to analyze about: (1) Consumer legal protection of certificate ownership whose settlement process is not in line with the period agreed by the parties in BJB Syariah. (2) Legal remedies of consumers who are harmed due to the process of completing the certificate that is not in line with the time period agreed by the parties in BJB Syariah. This study uses normative research that focuses on legal protection for consumers in financing home ownership in banks. The approach uses a legal approach and a conceptual approach. The data analysis used is qualitative analysis. The results of the study show that the form of legal protection provided to consumers has been regulated in the UUPK, namely developers and notaries are sanctioned for violating consumer rights in terms of certificate ownership. Consumer legal remedies can be resolved through 2 dispute resolution channels, namely the court/litigation route and the out-of-court/non-litigation route. The mechanism for resolving disputes outside the court includes peaceful settlement, settlement through BPSK, and complaint services through LAPS SJK. The legal choice agreed upon by consumers, developers and banks is reconciliation between the parties.
Co-Authors Retno Kus Setyowati Sekarrini, Ayu Witiyas, Bernadeth Filia