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All Journal Jurnal Kajian Hukum Dan Kebijakan Publik
Nazaki .
Program Studi Ilmu Pemerintahan, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Maritim Raja Ali Haji, Jl. Raya Dompak, Kota Tanjungpinang, Provinsi Kepulauan Riau
Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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ImplementasiProgramBantuanSosialDiKecamatanBakung Serumpun Kabupaten Lingga Tahun 2025 Shahibunnahar .; Nazaki .; KhairiRahmi .
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 4 No. 1 (2026): Juli - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jkhkp.v4i1.2369

Abstract

This study aims to analyze the implementation of the Family Hope Program (PKH) and Non-Cash Food Assistance (BPNT) in Bakung Serumpun District, Lingga Regency in 2025 and identify factors influencing their implementation. Thestudyused a descriptive method with a qualitative approach and George C. Edward III's policy implementation theory, which includes communication, resources, disposition, and bureaucratic structure. Data were obtained through interviews and documentation. The results indicate that program implementation has been running quite well, but not optimally. Obstacles encountered include limited human resources, the unavailability of permanent social assistants, suboptimal beneficiary data updates, and inter-agency coordination that still needs to be strengthened. Nevertheless, communication between implementers, apparatus commitment, and program implementation based on technical instructions have supported the implementation of social assistance. Therefore, strengthening coordination, increasing human resource capacity, and regular data updates are needed to ensure more effective, transparent, and targeted aid distribution.
Efektivitas Kebijakan Perizinan Berbasis Online Single Submission (Oss) Dalam Mendukung Paperless Di Dpmptsp Kota Tanjungpinang Nathasia Angelina Saragi; Nazaki .; Ella Afnira
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 4 No. 1 (2026): Juli - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jkhkp.v4i1.2370

Abstract

The Tanjungpinang City DPMPTSP has implemented an Online Single Submission (OSS)-based licensing policy as an effort to support paperless licensing services. This study aims to determine the effectiveness of this policy. The problem in this study is the continued use of physical documents despite the OSS implementation, thus the paperless concept has not yet been fully realized. This study uses a descriptive method with a qualitative approach. Data were collected through interviews and documentation. The results show that the OSS has transformed the licensing service process into a digital system, but it has not yet fully supported paperlessness because the public still requires assistance from officers and physical documents. The OSS system has reached the public and business actors, but its utilization is not evenly distributed due to the limited ability of the public to use the system independently. The level of public satisfaction is also not fully optimal. In terms of input, the DPMPTSP has adequate human resources and facilities and infrastructure, but the service output is not optimal because the public still needs assistance. Overall, the Online Single Submission (OSS)-based licensing policy in supporting paperless at the Tanjungpinang City Department of Public Works and Public Housing (DPMPTSP) has not been implemented effectively.
Co-Authors Ella Afnira KhairiRahmi . Nathasia Angelina Saragi Shahibunnahar .