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Elazhari
Univesitas Pembinaan Masyarakat Indonesia

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IMPLEMENTASI KEBIJAKAN PUBLIK SERTA TERHADAP KEPENTINGAN PUBLIK BERDASARKAN TEORI ADMINISTRASI NEGARA SAAT INI Titi rawati Gulo; Rosalia Mendrofa; Elazhari
Jurnal Genta Mulia Vol. 15 No. 1 (2024): JURNAL GENTA MULIA
Publisher : LPPM Universitas Cipta Mandiri

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Abstract

Beyond the boundaries of the village's internal locality, village autonomy contains the principle of freedom to self-regulate, having its own customary law, and local resource capabilities or capacities. The integration of local resource freedom and capacity will give birth to village independence, namely in government affairs, making decisions. , and manage various resources in accordance with the preferences desired by the village community. Independence is the strength or improvement in the quality of village government administration, village development, development of local initiatives and potential, public services and the quality of life of village communities in a sustainable manner. The suggestion is that additional personnel are needed, especially for library management so that technical needs are not carried out by class teachers who already have the main task. Apart from that, it is necessary to develop programs to prevent boredom among students and it is also recommended to carry out evaluations on programs that are already running so that the effectiveness of a program can be seen for certain purposes.
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KERJA MELALUI SEMANGAT KERJA PADA KANTOR DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN DELI SERDANG Murni Hati Giawa; Intan Murni Gulo; Elazhari
Jurnal Genta Mulia Vol. 15 No. 1 (2024): JURNAL GENTA MULIA
Publisher : LPPM Universitas Cipta Mandiri

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To achieve loyalty, employees will usually first be satisfied with their job satisfaction within the company. If someone is at the desired level of job satisfaction, then their level of commitment to be loyal to the company will also increase. On the other hand, if someone who has low commitment to the company will appear to be withdrawing from the company, which will ultimately lead to the employee's decision to leave the company. Loyalty to the company, namely the extent to which an employee identifies with his workplace as shown by the desire to work, try his best and make a definite decision to leave the company if he does not make a fatal mistake. Based on the research results, the calculated t value for the service quality variable was 8.995 with a significant value of 0.000. This significant value is smaller than the significance limit value, which is 0.05. Apart from that, by looking at the positive coefficient value, the hypothesis which states that the service quality variable has a positive and significant effect on work loyalty is accepted. This means that if the quality of service increases, work loyalty will increase.
PENGARUH PROFESIONALISME KERJA PEGAWAITERHADAP KUALITAS PELAYANAN PUBLIKDENGAN TUNJANGAN KINERJA PADAKANTOR KECAMATAN MEDAN KOTA Niati lafau Weni; Darmansari lahagu; Elazhari
Jurnal Genta Mulia Vol. 15 No. 1 (2024): JURNAL GENTA MULIA
Publisher : LPPM Universitas Cipta Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61290/gm.v15i1.972

Abstract

This research aims to determine the effect of employee work professionalism on the quality of public services with performance allowances at the Medan City sub-district office. The research method used is positivistic-based research (concrete data), where the variables are measured using a Likert scale. The data collection method was carried out by conducting field studies, with questionnaires. The population is 25 people. So the number of respondents in this study was 25 respondents, data management used SPSS software, with descriptive analysis and hypothesis testing with simple linear regression analysis. The research results show that there is a positive and significant influence of professionalism on service quality, service quality has a positive and significant influence on benefits. The technique is carried out using Linear Regression Path Analysis which uses a partial t test. It can be concluded that if the P value (sig) < alpha (0.05) then the decision to reject H0, the conclusion of the level test (5%) is sufficient evidence that employee work professionalism (x) influences the quality of public services. service (y). Then, from the linear regression path analysis of employee work professionalism (X) of 0.624 which has a positive sign, it can be concluded that the better the employee work professionalism, the higher the public's satisfaction with service management, resulting in increased facilities and services. infrastructure in order to achieve a symbol of success through the provision of public services
Co-Authors Darmansari lahagu Intan Murni Gulo Murni Hati Giawa Niati lafau Weni Rosalia Mendrofa Titi rawati Gulo