Claim Missing Document
Check
Articles

Found 2 Documents
Search

Implementation of Spbe Policy in Employment Services in Bogor City Khan, Sahib; Sartika, Ika
Action Research Literate Vol. 9 No. 8 (2025): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v9i8.3015

Abstract

The Government of Indonesia has established the Electronic-Based Government System (SPBE) policy through Presidential Regulation No. 95 of 2018 as a digital transformation initiative in governance. This policy aims to achieve effective, efficient, transparent, and accountable government, while improving the quality of public services. This study examines the implementation of the SPBE policy in labor services in the City of Bogor using a qualitative approach based on literature review and document analysis. The findings indicate that the Bogor City Government has adopted SPBE in the labor sector by developing the “BogorKerja” employment information system, which provides a job vacancy portal, online issuance of job seeker cards (AK1), and integration with national platforms (the Ministry of Manpower’s KarirHub). Labor-related licensing services and administrative processes have also been digitalized, for example through e-ticket services for AK1 processing and the use of online applications. Furthermore, Bogor City launched the digital platform “Bogor Single Window (BSW)” as a super-app integrating various public services – including employment services – accessible with a single login. This implementation is supported by the City’s Manpower Office as a key actor in verifying data, facilitating hybrid job fairs, and coordinating with central agencies. Nevertheless, challenges remain, such as cross-system integration, improving personnel IT competencies, ICT infrastructure, and user outreach. Innovations undertaken, such as e-ticketing, job-matching portals, and central-local service integration, have enhanced service efficiency. The study concludes that SPBE implementation in Bogor’s labor services has progressed in line with national policy, though continuous efforts in infrastructure enhancement, human resource capacity, and user adoption are needed to fully realize SPBE objectives.
Implementasi Kebijakan Bogor Kerja Dalam Pelayanan Ketenagakerjaan Di Kota Bogor Khan, Sahib; Tjenreng, M.B. Zubakhrum
Jurnal Inovasi Global Vol. 3 No. 9 (2025): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v3i9.413

Abstract

The Bogor Kerja Program is an initiative of the Bogor City Government to improve employment services by utilizing information technology, in response to the open unemployment rate reaching 9.39% in 2023. The main objective of this program is to expand access to employment opportunities and make it easier for job seekers to obtain job vacancy information. This study examines the implementation of the Bogor Kerja policy through field studies, analysis of regional policy documents, and a review of relevant literature. A descriptive-qualitative approach was used with data collection techniques through observation, limited interviews with stakeholders, and document review. Research results show that this program has successfully created several new service mechanisms, such as an integrated job matching portal, online issuance of Yellow Cards (AK-1), e-ticketing innovations, and collaboration with the private sector in the form of hybrid job fairs. This program effectively helps the public access job vacancy information, reduces unemployment, and expands employment opportunities. However, challenges remain, such as a lack of program outreach, limited digital literacy among job seekers, and low company involvement. This study recommends increased outreach, training on digital platform use, cross-sector data integration, incentives for participating companies, and strengthening supporting regulations. With these steps, it is hoped that the Bogor Kerja program can develop into a more effective and inclusive public employment service innovation in Bogor City.