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All Journal Jurnal Sains dan Teknologi
Ruth Angelica
Universitas Dinamika Bangsa
Agriculture, Biological Sciences & Forestry Chemistry Civil Engineering, Building, Construction & Architecture Physics Transportation

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Evaluasi Tata Kelola Sistem Informasi PT.Pertamina Patra Niaga Fuel Terminal Jambi Menggunakan Framework COBIT 5.0 Domain MEA Ruth Angelica; Beni Irawan; Feri Pebrianto
Jurnal Sains Dan Teknologi | E-ISSN : 3063-9980 Vol. 3 No. 1 (2026): Juli - September
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

The advancement of information technology requires organizations to implement effective information system governance to support operational performance and decision-making. However, the Management Information System (MIS) at PT Pertamina Patra Niaga Fuel Terminal Jambi still faces challenges in monitoring, evaluation, and performance control. This study aims to evaluate the capability level of MIS governance using the COBIT 5 framework, specifically the MEA (Monitor, Evaluate, and Assess) domain, as well as to identify gaps and propose improvement recommendations. The research employs a descriptive quantitative approach, with data collected through observation, interviews, and questionnaires using a Guttman scale based on the RACI Chart. The results indicate that the current capability level is at level 3 (Established Process) with an average score of 2.81, while the expected level is level 4 (Predictable Process) with an average score of 4.28, resulting in a gap of 1.47. Therefore, improvements are needed in performance measurement, data integration, and continuous control to optimize MIS governance.
Co-Authors Feri Pebrianto Irawan, Beni