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All Journal Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset
Jemmry Recy Winokan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Implementasi Penanganan Lonjakan Penumpang Peak season di PT. Pelni (Persero) Cabang Bitung Latipa Apriyanti Sameth; Jemmry Recy Winokan; Rolyke Tulangow
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 5 (2026): September: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i5.2717

Abstract

This study analyzes the implementation of operational management at PT Pelni (Persero) Bitung Branch in handling passenger surges during the 2025-2026 Nataru peak season, examined through four operational management functions: Planning, Organizing, Actuating, and Controlling (POAC). A qualitative method with an intrinsic case study approach was used, with data collected through in-depth interviews with five informants directly involved in operational activities. The results show that planning was proactive and systematic, utilizing historical passenger data projections, routine coordination, fleet ramp checks, and a 30% capacity dispensation to anticipate a passenger increase of up to 15,995 people. Organizing was implemented through clear job descriptions and cross-agency synergy facilitated by the Nataru Command Post, although the additional personnel deployed were not proportional to the increased operational workload. The embarkation and disembarkation process followed a three-stage system supported by batching and a spiral gate to maintain passenger flow and minimize congestion. Supervision was conducted through tiered and real-time monitoring, accompanied by periodic evaluations. The study concludes that operational management has been implemented fairly effectively, although improvements are still required, particularly in human resource adequacy and cybersecurity risk mitigation.
Pengaruh Penggunaan LPG 3 Kg terhadap Efisiensi Produksi Usaha Mikro di Jalan Boulevard 2 Sindulang, Kota Manado Ajeng Safitri Cahyani Rianto; Jemmry Recy Winokan; Misael Aldo Walangitan; Efendy Rasjid
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 5 (2026): September: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i5.2739

Abstract

This study aims to determine the effect of using 3 kg LPG on the production efficiency of micro-enterprises located on Jalan Boulevard 2, Sindulang, Manado City. The use of 3 kg LPG represents an energy-related production factor that supports the smooth operation of production processes, particularly for micro-enterprises in the culinary sector. This is a quantitative study employing an associative approach. Data collection was conducted through observation and the distribution of questionnaires to micro-enterprise owners on Jalan Boulevard 2, Sindulang, Manado City. While the exact population size was unknown, a sample of 43 respondents was selected using Cochran's formula and a non-probability sampling technique—specifically, purposive sampling. Data analysis was performed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the aid of SmartPLS 4 software. The results indicate that the use of 3 kg LPG has a positive and significant effect on production efficiency. This is evidenced by a path coefficient of 0.682, a T-statistic of 9.751, and a P-value of 0.000. The R-square value of 0.466 indicates that the use of 3 kg LPG explains 46.6% of the variance in production efficiency, while the remaining 53.4% ​​is explained by factors outside the research model. These findings demonstrate that the more optimally 3 kg LPG is utilized in production activities, the higher the production efficiency micro-enterprise owners can achieve.
Co-Authors Ajeng Safitri Cahyani Rianto Efendy Rasjid Latipa Apriyanti Sameth Misael Aldo Walangitan Rolyke Tulangow