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All Journal Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Rosyana Agustin
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Work-life balance dan Beban Kerja terhadap Kinerja Karyawan pada BPJS Ketenagakerjaan Cabang Cimone Rosyana Agustin; Suryanto Sosrowidigdo; Siti Nurjanah
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 3 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i3.2665

Abstract

This research is based on the urgent need to improve employee performance in public sector institutions facing high service demands. Employee performance is shaped by various factors, including work-life balance and workload, both of which require proper management to maintain maximum productivity. This study was designed to examine work-life balance and workload on employee performance at the Cimone Branch of BPJS Ketenagakerjaan, both individually and simultaneously. The research used a quantitative approach with an associative design with a saturated sampling technique, resulting in a total of 45 employees acting as respondents. Data were collected through a Likert-scale questionnaire and processed with SPSS version 27, including validity, reliability, classical assumptions, multiple linear regression, t-test, F-test, and coefficient of determination tests. The findings show that work-life balance has a positive and significant impact on employee performance, while workload alone does not show a significant effect. However, when combined, the two variables have a positive and significant impact on employee performance, contributing 63.4%. These findings suggest that agencies should strengthen policies that support work-life balance and manage workloads proportionally to improve employee performance, service quality, and organizational effectiveness.
Co-Authors SITI NURJANAH Suryanto Sosrowidigdo