Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Multidisiplin Pengabdian Kepada Masyarakat (M-PKM) Jurnal Kesehatan, Rekam Medis dan Farmasi (JUK-Medifa)
Safitri Rukiani
Universitas Nurul Hasanah Kutacane
Economics, Econometrics & Finance Education Engineering Health Professions Medicine & Pharmacology Nursing Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Optimizing Interprofessional Teamwork Through SBAR and Clinical Communication Training to Improve the Quality of Healthcare Services at Nurul Hasanah Hospital, Kutacane Nandara Priyanti Elna; Yusnaini Yusnaini; Mira Novita; Safitri Rukiani
Multidisiplin Pengabdian Kepada Masyarakat Vol. 5 No. 02 (2026): Multidisiplin Pengabdian Kepada Masyarakat, April-July 2026
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Clinical communication errors are one of the main causes of patient safety incidents in hospitals. This community service aims to strengthen interprofessional teamwork and improve the quality of patient care through patient handover training based on the SBAR (Situation, Background, Assessment, Recommendation) method and effective clinical communication at Nurul Hasanah Kutacane Hospital. This activity was carried out by involving 40 health workers consisting of general practitioners, nurses, midwives, pharmacists, and nutritionists who work in the inpatient ward. The method of implementing this community service includes three stages including; (1) Planning Stage (coordination, situation analysis, and pre-assessment); (2) Implementation Stage (dissemination of SBAR materials, identification of communication obstacles, simulation of clinical case collaboration, transfer of patient information, and identification of service quality data), and (3) Evaluation Stage (process evaluation, pre-post competency test, and direct observation of SBAR compliance during shift transfer). The results of this activity showed an increase in theoretical knowledge of clinical communication, where the average score increased from 55.2 (pre-test) to 87.8 (post-test). Evaluation of practice compliance showed that before training, complete SBAR implementation was only 42.5%, increasing to 85.0% after clinical mentoring. Well-documented interprofessional collaboration directly contributes to minimizing the risk of miscommunication and improving patient satisfaction. This program is recommended for integration into the Standard Operating Procedures (SOP) for clinical communication at Nurul Hasanah Kutacane Hospital to maintain sustainable healthcare quality.
The Relationship Between Interprofessional Collaboration and the Quality of Health Services at Nurul Hasanah Hospital, Kutacane Nandara Priyanti Elna; Yusnaini Yusnaini; Mira Novita; Safitri Rukiani
Jurnal Kesehatan, Rekam Medis dan Farmasi (JUK-Medifa) Vol. 4 No. 02 (2026): JUK-Medifa (Jurnal Kesehatan, Rekam Medis dan Farmasi) 2026
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Interprofessional coordination (collaboration among doctors, nurses, pharmacists, and other healthcare professionals) is an important pillar in achieving quality medical care and patient safety in hospitals. High-quality healthcare services in the modern era cannot be achieved individually, but rather through structured synergy among healthcare professionals. This study aims to analyze the relationship between interprofessional collaboration and healthcare service quality at Nurul Hasanah Hospital, Kutacane. This study employed a descriptive-analytic correlational design with a cross-sectional approach. The study sample consisted of 300 respondents in the inpatient wards of Nurul Hasanah Hospital, Kutacane, with the interprofessional coordination variable measured based on the perspectives of healthcare professionals (N=150) and the healthcare service quality variable measured based on the perspectives of patients (N=150) treated by the healthcare team. The data were analyzed using univariate and bivariate analyzes with the Chi-Square test at a significance levelĪ±= 0.05. The results showed that interprofessional collaboration was categorized as good in 56.7% of respondents, while healthcare service quality was rated as good by 53.3% of patients. The bivariate analysis demonstrated a significant relationship between interprofessional collaboration and healthcare service quality, with a p-value of 0.001 (p < 0.05). The dimensions of open communication and shared goals were crucial factors closely associated with the reliability and assurance of healthcare services. Therefore, the management of Nurul Hasanah Hospital, Kutacane, is expected to continuously improve interprofessional collaboration training programs and foster a collaborative work environment to promote excellent and sustainable healthcare service quality.
Co-Authors Mira Novita Nandara Priyanti Elna Yusnaini Yusnaini