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All Journal MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Baso Amang
Indonesian Muslim University of Makassar
Economics, Econometrics & Finance

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Pengaruh Kualitas Layanan Akademik dan Fasilitas Kampus terhadap Loyalitas Mahasiswa: Peran Mediasi Kepuasan Mahasiswa Agus Purwanto; Baharuddin Semmaila; Andi Patotori Arismunandar; Baso Amang; Aryati Arfah; Muh. Arif; Tenriwaru Tenriwaru
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Article in Press
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/tj77t267

Abstract

Student loyalty is an important factor in sustaining the competitiveness and long-term development of higher education institutions. Previous research has demonstrated the relevance of academic service quality and campus facilities to student satisfaction and loyalty, although variations in the direct and indirect relationships among these variables indicate the need for further empirical examination. This research investigates the relationships between academic service quality, campus facilities, student satisfaction, and student loyalty at Institut Lamaddukelleng Sengkang by positioning student satisfaction as a mediating variable. A quantitative explanatory approach was employed through a survey of 230 active students selected using proportionate random sampling from a population of 543 students. Data were collected using a five-point Likert-scale questionnaire and analyzed through Structural Equation Modeling (SEM) with AMOS. The results indicate that academic service quality and campus facilities have positive and significant effects on student satisfaction. Campus facilities and student satisfaction also have positive and significant effects on student loyalty, whereas academic service quality does not have a significant direct effect on loyalty. Student satisfaction significantly mediates the relationship between academic service quality and loyalty as well as between campus facilities and loyalty. These findings indicate that strengthening student loyalty requires higher education institutions to prioritize service quality and adequate facilities while ensuring that both contribute to positive student satisfaction. The findings provide practical implications for improving institutional service strategies and student retention.
Efektivitas E-Catalogue Versi 6.0 dalam Pengadaan Barang dan Jasa pada PT SMS Siti Asiah Azis; Baharuddin Semmaila; Baso Amang; Aryati Arfah; Muh. Arif; Tenriwaru Tenriwaru
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Article in Press
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/kpaxwj94

Abstract

The implementation of E-Catalogue Version 6.0 represents an important component of digital transformation in goods and services procurement by providing a more transparent, accountable, efficient, and integrated procurement process. This article examines the effectiveness of E-Catalogue Version 6.0 implementation in the procurement process at PT SMS, with particular attention to implementation stages, operational effectiveness, and challenges encountered by construction service providers. A descriptive qualitative approach with a case study design was employed. Data were collected through semi-structured in-depth interviews with three key informants, field observations, and procurement document analysis, and were examined using thematic analysis supported by method and source triangulation and member checking to ensure data credibility. The findings indicate that E-Catalogue Version 6.0 is implemented through several stages, including procurement planning through RUP, integration of SiRUP with INAPROC/LPSE, product curation, transactions through e-purchasing, and digital monitoring and evaluation. The system improves procurement transparency, efficiency, data integration, and accountability; however, its implementation remains constrained by gaps in digital literacy, human resource readiness, regulatory adaptation, system integration, and technological infrastructure. Strengthening digital literacy, technical training, system features, and adaptive regulatory evaluation is therefore necessary to establish a more inclusive, competitive, accountable, and sustainable electronic procurement ecosystem.
Co-Authors Agus Purwanto Andi Patotori Arismunandar Aryati Arfah Baharuddin Semmaila Muh. Arif Siti Asiah Azis Tenriwaru Tenriwaru