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All Journal PARADUTA : Jurnal Ekonomi dan Ilmu-Ilmu Sosial
Agustina Mogi
Program Pascasarjana Universitas Pamulang, Indonesia
Humanities Economics, Econometrics & Finance Social Sciences

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Analisis Efektivitas Implementasi Manajemen Kearsipan Dalam Meningkatkan Pengelolaan Data Pada PT. BPR Akasia Mas Kota Tangerang Selatan Indah Ayu Bolivia Permatasari; Hamsinah; Agustina Mogi
Paraduta : Jurnal Ekonomi dan Ilmu-Ilmu Sosial Vol 4 No 3 (2026): Oktober
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/paraduta.v4i3.1713

Abstract

Effective archival management is a fundamental pillar of data governance in banking institutions, directly influencing regulatory compliance, operational efficiency, and decision-making quality. This study aims to analyze the effectiveness of archival management implementation in improving data management at PT BPR Akasia Mas, South Tangerang City. A qualitative descriptive method with an ethnographic approach was employed. Data collection was conducted through triangulation involving in-depth interviews with 7 key informants, direct observation in the archiving work unit, documentation study of internal SOPs, and Focus Group Discussion (FGD). The findings reveal three main dimensions of constraints: (1) infrastructure barriers in the form of an unrepresentative records center; (2) human resource barriers in the form of the dual-tasking phenomenon among operational staff; and (3) cross-functional procedural barriers in the form of a high volume of pending customer files (23–31% per month) and retrieval time of 10–30 minutes. As a solution, this study formulates workflow re-engineering through the integration of the PDCA cycle and cloud-based archival digitization, which successfully reduced retrieval time to 1–5 minutes. The 2024–2029 Archival Roadmap was formulated as a long-term strategic reference to achieve banking data governance that is safe, reliable, accurate, and compliant with OJK regulations.
Co-Authors Hamsinah Indah Ayu Bolivia Permatasari