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All Journal Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) International Journal of Informatics, Information System and Computer Engineering (INJIISCOM)
Ifan Junaedi
STMIK Jayakarta, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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Smart Government Scheduling Systems: A Quantitative SWOT Analysis Framework for Assessing Effectiveness and User Satisfaction in Municipal Public Administration Ari Murbarani; Ifan Junaedi; Anton Zulkarnaen
International Journal of Informatics, Information System and Computer Engineering (INJIISCOM) Vol. 8 No. 1 (2027): INJIISCOM: VOLUME 8, ISSUE 1, JUNE 2027 (Online First)
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/injiiscom.v8i1.20655

Abstract

This study aims to assess the effectiveness of a smart government scheduling system and its influence on user satisfaction in municipal public administration, translating the findings into a quantitatively weighted SWOT framework for strategic decision-making. A quantitative descriptive design was employed, collecting survey data from citizens and administrative staff, which were processed through Internal and External Factor Analysis Summary (IFAS–EFAS) matrices and plotted on a SWOT Cartesian diagram. Results show a total IFAS score of 1.203 (Strengths = 4.286; Weaknesses = 3.083) and EFAS score of 1.900 (Opportunities = 3.600; Threats = 1.700), positioning the system in Quadrant I, indicating an Aggressive (SO) strategy. Strengths lie in interface intuitiveness and stability, while unresolved reliability issues and network dependency remain key concerns. These findings imply that municipalities should pursue growth-oriented digital investment while addressing technical and infrastructural vulnerabilities. The study confirms that quantitative SWOT analysis offers a replicable, evidence-based tool for evaluating smart government systems.
Perancangan Aplikasi Penjadwalan Perbaikan Elevator Dan Escalator Berbasis Web (CV. Kebalen Teknik Mandiri) Ahmad Subhan; Ifan Junaedi; Anton Zulkarnain Sianipar
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 10, No 1 (2025): Edisi Februari
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v10i1.867

Abstract

Technological developments are growing rapidly, making it easier for everyone. Technology has developed and produced internet-based information technology, in this concept the business world has also penetrated the world of technology in various fields including the service sector. However, in one company there are still those who schedule elevator and escalator repairs manually using the elevator and escalator repair scheduling form sheet. This manual system can sometimes cause several problems. In order to deal with teirseibuit problems, the proposed system will address teirseibuit problems in a comprehensive manner. The proposed system will simplify the process of scheduling repairs for elevators and escalators by utilizing web technology, as well as increasing time efficiency and constraints on damaged elevator and escalator repair schedule forms. The method used is to use the stages of the RAD (Rapid Application Development or Rapid Prototyping) method, which is a process model for balancing software devices which is classified as an incremental (multilevel) technique. The results of feature testing using the Black Box Testing method show that the system has been validated and meets the desired needs.
Co-Authors Ahmad Subhan Anton Zulkarnaen Anton Zulkarnain Sianipar Ari Murbarani