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Model Tata Kelola Parkir Perkotaan Berbasis Good Governance: Studi Kebijakan dan Lapangan di Kuala Lumpur Purwanto; Rahmad Satria; Muhammad Doing; Raymundus Loin; Bujang Ali; Marlina Samosir; Irvan Pratama Saputra; Rustam
Dianmas Bhakti: Jurnal Pengabdian pada Masyarakat Vol 3 No 1 (2026): Dianmas Bhakti: Jurnal Pengabdian pada Masyarakat
Publisher : LPPM Universitas Panca Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54035/dianmas.v3i1.665

Abstract

Rapid growth in motor vehicles in major cities often outpaces the development of effective parking management systems, leading to traffic congestion, illegal parking, and a lack of transparency in parking revenue. Kuala Lumpur, through Kuala Lumpur City Hall (DBKL), has implemented an integrated digital parking system that could serve as a model for reforming parking governance in Indonesian cities. This study analyzes DBKL’s digital parking management policies and practices to develop an urban parking governance model grounded in good governance principles. The study employed a qualitative approach, combining policy analysis with field observations. Data were gathered through a literature review and an analysis of DBKL policy documents, alongside direct observation of the parking system's implementation in Kuala Lumpur; the data were then analyzed descriptively to identify best practices. The study finds that DBKL uses a digital, technology-based parking system with parking zones and progressive tariffs integrated with urban transportation policies. Digital payment systems and technology-based monitoring have proven effective in improving management transparency and curbing unauthorized parking, supported by a structured management framework and clear regulations. Integrating good governance principles with digital technology has been shown to improve the efficiency, transparency, and sustainability of urban parking governance. These findings offer valuable policy insights for local governments in Indonesia as they design parking systems that are more orderly, transparent, and integrated with public transportation.