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All Journal ELS Journal On Interdisciplinary Studies in Humanities
Ficky March Firmanto Purba
Politeknik Negeri Manado
Languange, Linguistic, Communication & Media Social Sciences Other

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When Motivation is Not Enough: How Job Satisfaction Shapes Employee’s Attitudes Toward Job Rotation at XYZ Hotel Ficky March Firmanto Purba; Irfiani Bakri; Risma Simamora
ELS Journal on Interdisciplinary Studies in Humanities Vol. 9 No. 3 (2026): SEPTEMBER
Publisher : Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34050/kcxgtf18

Abstract

Job rotation can broaden employee capability, but employees may evaluate it negatively when its purpose, process, and support are unclear. This study examines the effects of work motivation and job satisfaction on employees' attitudes toward job rotation at XYZ Hotel, an independent hotel in Bogor City. A cross-sectional survey was completed by 92 employees, and the model was assessed using partial least squares structural equation modeling in SmartPLS 3.0. Work motivation had a strong positive effect on job satisfaction (beta = 0.878, p < 0.001), while job satisfaction positively affected attitudes toward job rotation (beta = 0.506, p = 0.042). The direct effect of work motivation on attitudes toward job rotation was negative and not significant (beta = -0.172, p = 0.480). The indirect pathway through job satisfaction was positive and marginally significant at the 10% level (beta = 0.444, p = 0.061). The findings indicate that motivation alone is insufficient to create acceptance of rotation; satisfaction with supervisors, working conditions, rewards, and development opportunities helps translate motivation into a more favorable attitude. Hotel managers should therefore communicate rotation objectives clearly, prepare employees through training, and apply transparent and supportive rotation policies.
Co-Authors Irfiani Bakri Risma Simamora