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All Journal Journal of Safety Education
Rafa Nayla Ari Wibowo
Departement Business Administration, Soka University, Tokyo, Japan
Public Health

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Overview of Work Stress in Workers at Laundry X Dimas Bayu Putra Kumara; Muhammad Ainur Rofiq; Syafiqo Naila Ikrima; Alifia Fairuzahra; Moh Satrio Arif Wicaksono; Laura Margareth Br Hutabarat; Rafa Nayla Ari Wibowo
Journal of Safety Education Vol. 4 No. 1 (2026): June 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jse.v4i1.27226

Abstract

Job stress is essential in occupational health, especially in high-demand service sectors like the laundry industry. This study examines the level of job stress among Laundry X employees by considering individual factors such as gender, age, and length of service. The design of this study was observational with a cross-sectional approach, using data from observations, interviews, and job stress diagnosis questionnaires, according to Permenaker No. 5 of 2018 concerning Occupational Safety and Health in the Work Environment. All six female employees of Laundry X became respondents. The results showed variations in job stress levels based on six categories: role ambiguity, role conflict, quantitative workload, qualitative workload, career development, and responsibility towards others. Most experienced moderate stress, especially in career development (100%) and qualitative workload (83.3%). Overall, (50%) of respondents experienced mild and (50%) moderate stress. These findings emphasize the importance of a structured job stress management program relevant to the laundry industry's conditions. By addressing the factors that cause stress, the laundry industry can improve employee well-being and work efficiency. This study contributes to the scientific understanding of job stress, especially in the context of the small-scale service industry.
Co-Authors Alifia Fairuzahra Dimas Bayu Putra Kumara Laura Margareth Br Hutabarat Moh Satrio Arif Wicaksono Muhammad Ainur Rofiq Syafiqo Naila Ikrima