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Pengaruh Motivasi Pelayanan Publik dan Kompetensi Terhadap Kinerja Aparatur Sipil Negara di UPTD RPH Se-Kabupaten Jember Priyo Bagus Praasetyo; Selfi Budi Helpiasuti; Suyani Indriastuti
SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Vol. 5 No. 4 (2026): SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum, Agustus 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/seikat.v5i4.2714

Abstract

In the era of globalization and increasingly complex societal demands, civil servants (ASN) must be able to provide fast, accurate, and high-quality services. Various reports indicate that civil servant productivity, competence, and motivation remain low. This study was conducted to analyze the influence of public service motivation and employee competence on their performance at the RPH Technical Implementation Unit (UPTD RPH) in Jember Regency, with a sample of 53 respondents. Data were obtained through questionnaires. The results reveal that public service motivation did not significantly influence employee performance, due to limited motivational support from superiors. Competence significantly influenced employee performance, indicating that higher competence leads to more satisfactory results. Simultaneously, public service motivation and competence positively and significantly influenced employee performance at the UPTD RPH in Jember Regency.