Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Journal Informatic, Education and Management (JIEM)
Arif Zakaria Fitra
Universitas Internasional Semen Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
EMPLOYEES' PERCEPTION AND EXPERIENCE IN FACING DIGITAL TRANSFORMATION IN ONE OF THE STATE-OWNED CEMENT INDUSTRY ENTERPRISES IN INDONESIA Arif Zakaria Fitra; ⁠Bambang Tutuko; Alfina
Journal Informatic, Education and Management (JIEM) Vol 8 No 2 (2026): AUGUST
Publisher : STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jiem.v8i2.489

Abstract

Digital transformation in manufacturing changes not only the use of technology but also the way employees interpret work, coordinate tasks, monitor operations, and make decisions. This study aims to analyze employee perceptions and experiences in facing digital transformation at one of Indonesia's state-owned cement manufacturing companies, with emphasis on the use of Artificial Intelligence and digital work systems. This research applies a qualitative case study approach. Data were collected through semi-structured in-depth interviews with five informants representing different organizational functions, non-participant observation, and document review. Data analysis was conducted using NVivo 12 Pro through coding, categorization, and thematic interpretation. The findings reveal four major themes: digital technology adoption, changes in work processes, employee digital competence, and organizational culture and adaptation. Employees generally perceive digital systems and AI as useful for increasing efficiency, accuracy, transparency, and speed of decision making. However, implementation also creates challenges related to digital competency gaps, resistance to change, data security, system standardization, and sustainability of knowledge transfer. The study concludes that successful digital transformation requires a balanced integration of technology readiness, human capability, organizational support, and adaptive culture.
Co-Authors Alfina ⁠Bambang Tutuko