Yike Diana Putri
Politeknik Prasetiya Mandiri

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Penerapan Manajemen Berbasis Mutu (MBM) dalam Pengelolaan SDM di Perguruan Tinggi Sherly Malini; Dwi Hanadya; Nyayu Ully Auliana; Agung Indriansyah; Yike Diana Putri
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 5 No. 1 (2025): Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i1.5719

Abstract

This study aims to examine the application of Quality-Based Management (MBM) in the management of Human Resources (HR) at Prasetiya Mandiri Polytechnic PSDKU Palembang. The focus of the research includes the process of implementing MBM, supporting and inhibiting factors, and the impact on human resource performance. The method used is a qualitative approach with the type of case study, through in-depth interviews, observations, and documentation studies. The results of the study show that the implementation of MBM is carried out through the stages of planning, implementation, evaluation, and continuous improvement, with quality principles such as quality improvement, involvement of all elements of the organization, and focus on service user satisfaction. Supporting factors include visionary leadership, management commitment, and an organizational culture that is open to change. On the contrary, obstacles arise from limited resources, resistance of some human resources, and less than optimal training. The implementation of MBM has a positive impact on improving the competence, motivation, and performance of lecturers and education staff, although it still needs to be strengthened in the aspects of evaluation and sustainable development. This research makes a theoretical contribution to the development of the concept of MBM in higher education as well as practical benefits for campuses in improving the quality of human resource management.
Menyiapkan Talenta Digital: Strategi Pengembangan Sumber Daya Manusia dalam Menghadapi Disrupsi AI Sinta Bella Agustina; Abdul Rahman; Yike Diana Putri; M. Bambang Purwanto
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 6 No. 1 (2026): Maret: Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v6i1.10027

Abstract

This research aims to analyze human resource (HR) development strategies in dealing with artificial intelligence (AI) disruption and formulate a digital talent development model based on AI readiness. The global world of work is currently undergoing a major transformation due to technological advances, such as AI, automation, and machine learning, which are causing conventional skills to be increasingly replaced by digital systems. The research approach employed is qualitative descriptive, with a phenomenological analysis conducted through in-depth interviews and literature reviews of industry practitioners, educators, and students in the field of digital technology. Data analysis was conducted using the thematic analysis method to identify patterns of strategy, skill gaps, and collaborative roles between education and industry in the development of digital talents. The results indicate that effective human resource development in response to AI disruption must focus on three key aspects: strengthening the lifelong learning ecosystem, implementing reskilling and upskilling based on digital technology, and fostering collaboration among academics, industry, and government through the Triple Helix approach. The skills most needed in the AI era include a combination of digital literacy, data analytics, AI awareness, critical thinking, creativity, and emotional intelligence. In addition, formal education and industrial training must complement each other in creating adaptive, innovative, and competitive human resources. This research strengthens the relevance of Human Capital Theory, Digital Transformation Framework, and Lifelong Learning Concept as a theoretical foundation in designing digital talent development strategies in the era of the Industrial Revolution 5.0.