<![CDATA[ABSTRACT Dubai World Expo that was held from October 1st 2021 to March 31st 2022 with 192 countries as participant was the first and the biggest international scale exhibition MICE (Meeting, Incentive, Convention, Exhibition) event in MEASA Region (Middle east, Africa, and South Asia). In order to keep commitment of Dubai Expo team of keeping safety, convenience, and facilities, all delegates must register to official Dubai Expo registration portal to enter and attend the event, from pre-event to during-event. This research aims to find out registration procedure of Indonesian delegates in Dubai World Expo from pre-event, during event, obstacles, and solutions provided. Research methods used is qualitative method with triangulate data collection and observation of registration process, direct interviews with Indonesian Accreditation Liaison Officer, Dubai Expo Country Manager, also literature study. It is found that registration activities in Dubai Expo has a tight and long procedure, because delegate’s data submitted must have an approval from Dubai Police Authority from personal data check, overseas travel history, national and foreign law status. There are six registration pre-event procedures and six registration during-event procedures. There are obstacles found during registration process such as incomplete delegate’s data, unclear information from Dubai Expo, and technical issues. In order to resolve obstacle, Expo gives solutions such as temporary pass, 400 1-Day-Free Ticket, and 400 National Day-Indonesia Ticket. It can be said that Dubai World Expo delegates registration procedure is in accordance with theory of registration procedures and expected to be a reference for incoming international events. Keywords: Dubai World Expo, during event registration, MICE, pre-event registration, registration procedure. ABSTRAK Dubai World Expo yang dilaksanakan pada 1 Oktober hingga 31 Maret 2022 dengan jumlah peserta 192 negara merupakan event pameran MICE (Meeting, Incentive, Convention, Exhibition) berskala dunia pertama dan terbesar di kawasan MEASA (Middle East, Africa, and South Asia). Demi menjaga komitmen tim Expo Dubai dalam menjaga keamanan, kenyamanan, serta fasilitas Expo Dubai, maka setiap delegasi wajib terdaftar ke dalam portal registrasi resmi Expo Dubai agar dapat memasuki dan mengikuti acara dari pra-event hingga during event. Tujuan dari penelitian ini untuk mengetahui prosedur registrasi delegasi Indonesia pada Dubai World Expo mulai dari pra-event, during event, serta hambatan dan solusi yang ditemukan. Metode penelitian yang digunakan adalah metode kualitatif dengan teknik pengumpulan data triangulasi melalui observasi terhadap proses registrasi, wawancara langsung kepada Acreditation Liaison Officer(ALO) Indonesia, dan Country Manager Expo Dubai, serta studi pustaka. Hasil temuan ini didapatkan bahwa kegiatan registrasi pada Expo Dubai memiliki prosedur yang sangat ketat dan panjang karena data delegasi yang diajukan harus melalui persetujuan dari Dubai Police Authority mulai dari pemeriksaan data personal, riwayat perjalanan luar negeri, serta status hukum nasional dan luar negeri. Terdapat enam prosedur registrasi pra-event dan enam prosedur registrasi during-event. Terdapat hambatan selama proses registrasi seperti data delegasi kurang lengkap, informasi tidak clear oleh Expo Dubai, dan technical issue. Untuk mengatasi hambatan tersebut, pihak Expo memberikan solusi yaitu penggunaan temporary pass, 400 1-Day Free Ticket, dan 400 National Day-Indonesia Ticket. Dapat dikatakan bahwa prosedur registrasi delegasi Dubai World Expo sesuai dengan teori prosedur registrasi dan diharapkan menjadi referensi pada event berskala Internasional. Kata Kunci: Dubai World Expo, MICE, prosedur registrasi, registrasi during-event, registrasi pra-event]]>
