Nur Iftah Maufidah
Institut Badri Mashduqi

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Digital Marketing Transformation Based On Dynamic Capabilities In Building Competitive Advantage: A Case Study Of Izzi Bakery In Kraksaan District, Probolinggo Regency Malikul Habsi; Firda Amelia Putri; Nur Iftah Maufidah; Amrotus Soviah; Syarhabil Ali Fikri; Borry Fonanda
Al Itmamiy Jurnal Hukum Ekonomi Syariah (Muamalah) Vol. 8 No. 2 (2026): Al Itmamiy : Jurnal Hukum Ekonomi Syariah
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/f07yfh35

Abstract

Digital transformation has changed marketing patterns in Micro, Small, and Medium Enterprises (UMKM), including bakery businesses that are required to be able to adapt to changes in consumer behavior and market competition. This study aims to analyze digital marketing transformation based on dynamic capabilities in building a competitive advantage at Izzi Bakery in Kraksaan District, Probolinggo Regency. The research uses a qualitative approach with a case study design. Data was obtained through semi-structured interviews, observations, and documentation, then analyzed using the interactive model of Miles, Huberman, and SaldaƱa through the stages of data condensation, data presentation, and conclusion drawing and verification. The results of the study show that digital marketing transformation at Izzi Bakery takes place through three dimensions of dynamic capabilities, namely sensing, seizing, and reconfiguring. Sensing is done by observing TikTok trends and consumer responses, seizing is realized through the use of TikTok as a promotional medium and product introduction, while reconfiguration is done through content adjustments and marketing strategies. This transformation contributes to the expansion of marketing reach, product introduction, and interaction with consumers. Competitive advantage does not solely come from the use of TikTok, but from the ability of businesses to integrate technology with resources and strategies in an adaptive manner.