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All Journal Journal of Social Research AKADEMIK: Jurnal Mahasiswa Humanis
Muhammad Natsir Nugroho
Universitas Esa Unggul
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

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The Effect of Transformational Leadership Style and Motivation on Nurses’ Loyalty, with the Reward System as an Intervening Variable, in the Inpatient Ward of the Tangerang City General Hospital Ihram Maulana Nasution; Yanuar Ramadhan; Muhammad Natsir Nugroho
Journal of Social Research Vol. 5 No. 10 (2026): Journal of Social Research
Publisher : International Journal Labs (AHU-0028405-AH.01.14 Tahun 2022)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i10.3451

Abstract

This research was motivated by the importance of maintaining nurse loyalty in inpatient wards to ensure consistent healthcare service quality, particularly through effective leadership, work motivation, and a reward system perceived as fair. This study aimed to analyze the effects of transformational leadership style and motivation on nurse loyalty, with the reward system serving as an intervening variable. The study employed an inferential quantitative approach by collecting data through questionnaires distributed to nurses in inpatient wards, which were then analyzed using structural equation modeling based on partial least squares (PLS-SEM). The results showed that transformational leadership style and motivation had positive effects on nurse loyalty. The reward system also had a positive effect on nurse loyalty and was found to mediate the relationship between transformational leadership style, motivation, and nurse loyalty. The managerial implications emphasize the need to strengthen inspiring and supportive leadership practices, develop collaborative work environments to enhance motivation, and implement comprehensive and transparent reward systems, including non-financial rewards, performance recognition, and career development opportunities, as strategies to increase nurse loyalty.
Peran Nursing Professional Value dalam Meningkatkan Komitmen Afektif di Rumah Sakit Militer Jakarta Barat Rizka Ayu Intany; Muhammad Natsir Nugroho; Rina Anindita
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v6i3.2463

Abstract

The affective commitment of nurses at the West Jakarta Military Hospital is not yet fully optimal, characterized by a tendency to leave their jobs, a rigid work culture, uneven organizational support, and a lack of internalization of professional nursing values. This study aims to analyze the influence of hierarchical culture and perceived organizational support on affective commitment, with nursing professional values ​​serving as an intervening variable. A quantitative analytical approach with a cross-sectional design was employed. The study sample consisted of 121 nurses from the West Jakarta Military Hospital, selected using random sampling. Data were collected via a four-point Likert scale questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS version 4. The results indicate that hierarchical culture and perceived organizational support influence nursing professional values. Hierarchical culture, perceived organizational support, and nursing professional values ​​each influence affective commitment. Furthermore, nursing professional values ​​were found to partially mediate the influence of hierarchical culture and perceived organizational support on affective commitment. The hospital needs to strengthen coordination systems and work stability, implement fair and transparent task allocation, and involve nurses in advocacy, policy formulation, and service quality improvement activities.
Co-Authors Ihram Maulana Nasution Rina Anindita Rizka Ayu Intany Yanuar Ramadhan