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All Journal Formosa Journal of Multidisciplinary Research (FJMR)
Reza Romadhoni
Universitas Sriwijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences

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Systematic Literature Review: The Effect of Quality Cost on Defective and Damaged Products in the Manufacturing Industry Reza Romadhoni; Suci Aulia Rahmani; Nur Syafia Alkarima; Aliya Ameliya; Sri Maryati
Formosa Journal of Multidisciplinary Research Vol. 4 No. 4 (2025): April 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v4i4.169

Abstract

This study aims to examine the impact of Quality Cost on defective and damaged products in the manufacturing industry using a Systematic Literature Review (SLR) approach. Twelve scientific articles from 2013 to 2024 were analyzed, focusing on prevention, appraisal, and failure costs. The findings show that higher prevention and appraisal costs effectively reduce product defects, while high external failure costs indicate poor quality control. The study highlights the importance of implementing Total Quality Management (TQM) to improve efficiency and competitiveness. These insights offer practical recommendations for better quality cost management to enhance profitability and customer satisfaction in the manufacturing sector.
Co-Authors Aliya Ameliya Nur Syafia Alkarima Suci Aulia Rahmani