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All Journal Journal of Hospital Administration and Management (JHAM)
Yunikartika
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Decision Sciences, Operations Research & Management Medicine & Pharmacology Public Health

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PENGARUH INTERVENSI EDUKASI TERHADAP PENINGKATAN PENGETAHUAN BUDAYA KESELAMATAN PASIEN PADA TENAGA KESEHATAN RAWAT INAP DI RSUP DR. TADJUDDIN CHALID MAKASSAR Yunikartika; Syamsuriyati; Umar Dg Palallo; Saparuddin Latu; Syamsuni Carsel
Journal of Hospital Administration and Management (JHAM) Vol 7 No 1 (2026): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v7i1.965

Abstract

This study aims to analyse the effect of an educational intervention on improving knowledge of patient safety culture among inpatient healthcare staff at Dr Tadjuddin Chalid General Hospital, Makassar. The study employed a quantitative method using a pre-experimental, single-group, pre-test–post-test design. The sample comprised 105 healthcare staff selected using consecutive sampling. Data were collected using a knowledge questionnaire and analysed using the Wilcoxon Signed-Rank Test at a 95% confidence level. The results showed that before the intervention, 79 respondents (75.2%) were in the ‘good’ knowledge category, 13 respondents (12.4%) were in the ‘adequate’ knowledge category, and 13 respondents (12.4%) were in the ‘poor’ knowledge category. Following the educational intervention, the number in the ‘good’ knowledge category increased to 99 (94.3%), whilst those in the ‘adequate’ and ‘poor’ categories each numbered 3 (2.9%). The results of the Wilcoxon test showed a p-value of 0.000 (p < 0.05), indicating a significant increase in knowledge following the educational intervention. It was concluded that the educational intervention had a significant effect on improving knowledge of patient safety culture amongst inpatient healthcare staff. Therefore, continuing education needs to be integrated into healthcare staff competency development programmes to strengthen patient safety culture and improve the quality of hospital care.
Co-Authors Saparuddin Latu Syamsuni Carsel Syamsuriyati Umar Dg Palallo