Theresia Anjelina
Universitas Bina Sarana Informatika

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Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Kinerja Karyawan pada Bank Syariah Nasional KC Harmoni: The Effect of Job Satisfaction and Organizational Commitment on Employee Performance at KC Harmoni National Sharia Bank Theresia Anjelina; Achmad Syahlani
Jurnal Manajemen dan Akuntansi Cakrawarti Vol. 1 No. 3 (2026): Oktober 2026 - Desember 2026
Publisher : PT Cakrawarti Empat Proksi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67183/jmac.v1i3.191

Abstract

Employee performance is one of the factors contributing to the achievement of organizational goals. Based on observations during an internship at Bank Syariah Nasional Harmoni Branch Office, inconsistencies in target achievement were found in several work units, along with sales pressure and workload experienced by some employees. This study aims to analyze the effect of job satisfaction and organizational commitment on employee performance at Bank Syariah Nasional Harmoni Branch Office. This study employed a quantitative approach. The population consisted of all employees, with a sample of 40 respondents selected using slovin method. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with SPSS. The results showed that job satisfaction had a positive and significant effect on employee performance, with a t-value of 3.415 and a significance value of 0.002 < 0.05. Organizational commitment also had a positive and significant effect, with a t-value of 2.272 and a significance value of 0.029 < 0.05. Simultaneously, both variables had a positive and significant effect on employee performance, with an F-value of 21.470 and a significance value of < 0.001. The R Square value of 0.537 indicates that both variables explain 53.7% of the variation in employee performance.