Hadi Zulkarnain
Universitas Borobudur, Jakarta, Indonesia

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Legal Benefits of the Use of Artificial Intelligence Technology in Resolution of Medical Disputes Hadi Zulkarnain; Ahmad Redi
Greenation International Journal of Law and Social Sciences Vol. 3 No. 3 (2025): (GIJLSS) Greenation International Journal of Law and Social Sciences (September
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijlss.v3i3.585

Abstract

The demands of healthcare services, as stipulated in Law Number 17 of 2023 concerning Health, which demands excellent healthcare services, make the use of technological advances such as AI highly desirable. The healthcare sector, which utilizes AI, certainly assists in early disease detection, treatment planning, and telemedicine, thus facilitating healthcare services, including law enforcement in medical disputes. How beneficial is it legally to use artificial intelligence technology to settle medical disputes? That is the research's main concern. This study employs descriptive analysis and secondary data to conduct a normative legal analysis. The results show that the legal benefit of using artificial intelligence technology in resolving medical disputes is to facilitate research, data collection, and information processing quickly and accurately. Therefore, the use of AI calculations will eliminate the potential for suspicion from litigants or the public and make the judges' decisions more objective. Thus, the position of AI is not as a decision-maker, but is limited to recommendations from the analysis results. Therefore, in an effort to create legal certainty regarding the use of AI technology in resolving medical disputes, it is necessary to immediately issue legislation on resolving medical disputes that utilize information and communication technology by involving the active role of the community in creating the legislation.