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All Journal Jurnal Ilmiah Manajemen Kesatuan
Choerul Umam
Universitas Dian Nuswantoro, Indonesia
Economics, Econometrics & Finance Social Sciences

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The Effects of Digital Technology Adoption, Data and Information Quality, and KPI Utilization on Employee Performance Widyatmoko Widyatmoko; Tri Esti Rahayuningtyas; Choerul Umam
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 5 (2026): JIMKES Edisi September 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i5.3390

Abstract

Digital transformation is reshaping performance management by enabling organizations to integrate technology, reliable data, and Key Performance Indicators (KPI) into more objective and data-driven employee performance assessment. However, the extent to which digital technology adoption, data and information quality, and KPI utilization contribute to employee performance requires empirical examination. This study examines the effects of digital technology adoption, data and information quality, and KPI utilization on employee performance among employees of Rural Banks that use digital-based KPI systems. Data were collected from 400 respondents using a structured questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that digital technology adoption has a positive and significant effect on employee performance, while data and information quality also has a positive and significant effect on employee performance. KPI utilization likewise has a positive and significant effect on employee performance. The three independent variables jointly explain 80.1% of the variance in employee performance (R² = 0.801; adjusted R² = 0.799). These findings demonstrate that integrating digital technology, high-quality data and information, and effective KPI utilization can strengthen data-driven performance management and support improved employee performance.
Co-Authors Tri Esti Rahayuningtyas Widyatmoko Widyatmoko