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All Journal Jurnal Riset Bisnis, Manajemen, dan Ilmu Ekonomi
Agung Widhi Kurniawan
State University of Makassar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Sustaining Growth Through Cross-Disciplinary Innovation: A Sustainable Business Analysis of Kopi Kenangan (Kenangan Brands) Toward Long-Term Sustainability Rivan Syarif Kaisar; Agung Widhi Kurniawan; Muh. Ichwan Musa
Jurnal Riset Bisnis, Manajemen, dan Ilmu Ekonomi Vol. 3 No. 1-2 (2026): JRBME
Publisher : PT Smart Media Makassar

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This study analyzes the cross-disciplinary innovation journey of Kopi Kenangan (Kenangan Brands), Indonesia's first new retail F&B unicorn, from its founding in 2017 through its regional expansion in 2022–2024. The research examines how the company integrates product, process, business model, and digital innovations while sustaining competitive advantage in a rapidly evolving market. Using a combination of Schumpeterian innovation theory, business model frameworks (Osterwalder & Pigneur), digital platform theory, absorptive capacity (Cohen & Levinthal), and service ecosystem theory (Norman & Ramirez), this paper systematically maps Kopi Kenangan's innovation dimensions. Triple Helix and Penta Helix frameworks are applied to assess its stakeholder ecosystem, and Critical Management Studies (CMS) perspectives are employed to interrogate social, cultural, and environmental consequences of its growth model. Findings reveal that Kopi Kenangan's competitive strength derives from local taste differentiation, omnichannel integration, ERP/SAP-powered operations, and digital loyalty platforms. However, sustaining this growth ethically requires deeper academic collaboration, verified sustainability metrics, fair labor practices, and culturally adaptive internationalization. Strategic recommendations are provided to support Kopi Kenangan's transition from a growth-first to a growth-plus-sustainability model.
Community-Driven Digital Platforms as Environmental Innovation: A Critical Analysis of MallSampah, Makassar Arryad Firdauzi Ramly; Agung Widhi Kurniawan; Burhanuddin Burhanuddin
Jurnal Riset Bisnis, Manajemen, dan Ilmu Ekonomi Vol. 3 No. 1-2 (2026): JRBME
Publisher : PT Smart Media Makassar

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This study examines MallSampah, a Makassar-based digital platform for waste collection and recycling, as a case of grassroots environmental innovation in South Sulawesi. The research is motivated by the persistent waste crisis in Makassar, where the Antang landfill receives 800 to 1,000  tons of waste daily, and by the need to critically assess whether community-driven digital solutions represent genuine systemic innovation or merely a small-scale palliative. Using a qualitative descriptive approach based on secondary data from media reports, government statements, and organizational publications, this study analyzes MallSampah through classical and contemporary innovation theories, including Schumpeter's creative destruction, Christensen's disruptive innovation, Chesbrough's open innovation, and the eco-innovation framework. The findings show that MallSampah introduces meaningful innovation at the level of incentive design, informal-sector formalization, and cross-disciplinary integration of law, technology, and behavioral economics. However, its processing volume of approximately 30 tons per month remains marginal against the city's daily waste output, its operations depend partly on philanthropic grants, and it has not yet been integrated with municipal waste infrastructure such as the planned waste-to-energy facility. The study concludes that MallSampah represents authentic but sub-systemic innovation, requiring stronger policy integration and scaling mechanisms to generate citywide impact.
Co-Authors Arryad Firdauzi Ramly Burhanuddin Burhanuddin Muh. Ichwan Musa Rivan Syarif Kaisar