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PENDAMPINGAN IMPLEMENTASI QRIS BAGI PELAKU UMKM UNTUK MENDUKUNG ADOPSI PEMBAYARAN DIGITAL DI DESA CILAME Esa Amalia; Nabilah Nurjannaty Fawziah; Syahwa Salsabila; Muhammad Rafa Nurhakim; Rafli Surya Syahputra; Muhammad Ammar Taqiyuddin; Reza F Bukhori; Arry Purnama
Jurnal Pengabdian Multidisiplin Indonesia (JUPEMI) Vol. 4 No. 2 (2026): Oktober in Progress
Publisher : Merwinspy Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69820/jupemi.v4i2.629

Abstract

The digitalization of payment systems is one of the strategies used to help micro, small, and medium enterprises (MSMEs) simplify transactions, including through the Indonesian Standard Quick Response Code (QRIS). However, the availability of digital payment technology does not automatically guarantee that business owners are able to use it. This community service activity assisted MSME owners in RW 10, Cilame Village, Kutawaringin Subdistrict, in registering for and adopting QRIS as a non-cash payment option. The activity was carried out as part of the 15th Community Service Program (KKN XV) Sagara Pradipa at Al-Ghifari University, using a direct, field-based mentoring approach and involving five business owners selected through purposive sampling. The stages of the activity included initial observation, QRIS outreach, technical registration assistance, usage simulation, and evaluation through direct observation and communication. Data were analyzed using a qualitative descriptive approach to describe the initial conditions, the mentoring process, and its output. The results showed that four of the five participating business owners (80%) successfully completed QRIS registration, while one business owner (20%) had not completed the process by the end of the activity. These findings indicate that hands-on, step-by-step assistance can reduce the initial procedural barriers business owners face in accessing digital payment facilities. Because the evaluation instrument used captured registration completion and observed usage readiness rather than a validated measure of digital-transaction literacy, the results are best interpreted as an improvement in access to QRIS rather than as evidence of increased digital literacy. Continued mentoring, monitoring of actual QRIS usage, and the use of a validated pre- and post-assessment instrument are recommended for future activities.