Heru Sudibyo
Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya,

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The Transformational Leadership Mediates Competence and Organizational Support Effect on Performance Heru Sudibyo; Hindah Mustika
International Journal of Management and Business Applied Vol. 5 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i2.1979

Abstract

The performance of Surveyors is a crucial factor in the success of marine Survey and consultancy service firms. PT Boyd Marine Consultants Indonesia encounters challenges in the form of variations in reporting quality among Surveyors, characterized by incomplete reports, non-standard formats, and delays in submission. These circumstances highlight the need for an empirical study on the factors influencing Surveyor performance, namely individual competence, organizational support, and transformational leadership style. This study aims to examine the influence of competence and organizational support on Surveyor performance, the influence of competence and organizational support on transformational leadership style, as well as the mediating role of transformational leadership style. Employing a quantitative approach with an explanatory Survey design and saturated sampling technique, data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). As a result, it reveals that competence and organizational support significantly affect both transformational leadership style and Surveyor performance. Likewise, transformational leadership style significantly affects Surveyor performance and mediates the effect of competence and organizational support on Surveyor performance. These findings affirm that enhancing competence and organizational support, synergized with transformational leadership, is a key strategy to improve Surveyor performance in the maritime Survey service industry.