Paisal
Program Studi Manajemen Bisnis Jurusan Administrasi Bisnis Politeknik Negeri Sriwijaya

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The Influence of Work Environment and Work Ability on Employee Performance at Bank BJB Palembang Branch Primeliantari Gusti Sasono Putri; Paisal; Yesita Astarina
Escalate : Economics and Business Journal Vol. 4 No. 02 (2026): Escalate: Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i02.627

Abstract

Employee performance is an important factor in maintaining service quality and the success of banking operations. The work environment conditions that are not fully conducive and differences in employee work abilities are suspected to affect performance achievement at PT Bank Pembangunan Daerah Jawa Barat dan Banten Tbk Palembang Branch Office. This study aims to analyze the influence of the work environment and work abilities on employee performance, both partially and simultaneously. The study uses a quantitative approach with an associative method. The study population amounted to 60 employees and all were sampled using a saturated sampling technique. Data were collected through questionnaires, interviews, documentation, and literature studies. Data analysis includes validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and coefficients of determination. The results of the study indicate that the work environment has a positive and significant effect on employee performance with a significance value of 0.007, while work abilities also have a positive and significant effect with a significance value of 0.001. Simultaneously, both variables have a significant effect on employee performance with a significance value of 0.000 and are able to explain 49.7% of the variation in employee performance. This study concludes that improving the quality of the work environment and work skills simultaneously is an important strategy to improve employee performance at Bank BJB Palembang Branch Office
Porter’s Five Forces Analysis for MSME Development Strategies; A Case Study of the Bakso Meletup MSME Dinda Sabila Salwa; Paisal; Andriansyah Bari
Escalate : Economics and Business Journal Vol. 4 No. 01 (2026): Escalate: Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i01.647

Abstract

This study aims to analyze the competitive environment and formulate development strategies for the Bakso Meletup micro, small, and medium enterprise (MSME) using Porter’s Five Forces framework. This research employed a descriptive qualitative approach, with informants selected purposively, including the business owner, employees, suppliers, and consumers. Data were collected through observation, interviews, and documentation and analyzed descriptively. The findings indicate that rivalry among existing competitors is high, driven by the large number of similar culinary businesses in Palembang. The threat of substitute products is also high, as consumers can easily access alternatives such as chicken noodles, seblak, cilok, and cimol at relatively lower prices. Buyer bargaining power is moderate, because consumers can switch to cheaper alternatives, although Bakso Meletup’s distinctive menu and bulk-purchase options help maintain customer interest. Supplier bargaining power is high, primarily because the business depends on a single supplier for its main raw material, beef, giving the supplier considerable influence over raw material prices. Based on these findings, the recommended strategies include strengthening product differentiation, improving service quality, optimizing digital marketing, building customer loyalty, and developing alternative supplier relationships to support business competitiveness and sustainability