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All Journal Journal of Information Systems and Informatics
Neo Rafifing
University of Bolton
Computer Science & IT

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ERP Adoption in Higher Education: A TAM-Based Analysis of Botswana’s Technical University Boitshoko Effort Otlhomile; Neo Rafifing; Ofaletse Mphale; Joyce Mosinki; Alton Mabina
Journal of Information System and Informatics Vol 7 No 4 (2025): December
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v7i4.1198

Abstract

This study investigates ERP adoption at a technical university in Botswana using the Technology Acceptance Model (TAM). It examines how Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Behavioural Intention (BI) influence Actual System Use (AU). Data were collected from administrative staff using a structured survey and analyzed using regression analysis. The results show that PEOU significantly influences both BI (R² = 0.964, p = 0.0029) and PU (R² = 0.864, p = 0.022), indicating that system usability is crucial for ERP adoption. Furthermore, PEOU positively impacts PU (R² = 0.817, p = 0.035), and BI strongly predicts AU (R² = 0.821, p = 0.034). These findings highlight the importance of user-friendly interfaces, comprehensive training programs, and institutional support to ensure successful ERP implementation. The research provides valuable insights for universities aiming to enhance operational efficiency, streamline data management, and improve decision-making processes through effective ERP adoption, particularly in developing countries like Botswana.
Co-Authors Alton Mabina Boitshoko Effort Otlhomile Joyce Mosinki Ofaletse Mphale