Journal of Information Systems and Informatics
Vol 7 No 4 (2025): December

ERP Adoption in Higher Education: A TAM-Based Analysis of Botswana’s Technical University

Otlhomile, Boitshoko Effort (Unknown)
Rafifing, Neo (Unknown)
Mphale, Ofaletse (Unknown)
Mosinki, Joyce (Unknown)
Mabina, Alton (Unknown)



Article Info

Publish Date
05 Dec 2025

Abstract

This study investigates ERP adoption at a technical university in Botswana using the Technology Acceptance Model (TAM). It examines how Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Behavioural Intention (BI) influence Actual System Use (AU). Data were collected from administrative staff using a structured survey and analyzed using regression analysis. The results show that PEOU significantly influences both BI (R² = 0.964, p = 0.0029) and PU (R² = 0.864, p = 0.022), indicating that system usability is crucial for ERP adoption. Furthermore, PEOU positively impacts PU (R² = 0.817, p = 0.035), and BI strongly predicts AU (R² = 0.821, p = 0.034). These findings highlight the importance of user-friendly interfaces, comprehensive training programs, and institutional support to ensure successful ERP implementation. The research provides valuable insights for universities aiming to enhance operational efficiency, streamline data management, and improve decision-making processes through effective ERP adoption, particularly in developing countries like Botswana.

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Journal Info

Abbrev

isi

Publisher

Subject

Computer Science & IT

Description

Journal-ISI is a scientific article journal that is the result of ideas, great and original thoughts about the latest research and technological developments covering the fields of information systems, information technology, informatics engineering, and computer science, and industrial engineering ...