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Organizational Communication Approach of Katherine Miller in the Bureau of Leadership Administration, Regional Secretariat of East Java Province: A Phenomenological Perspective Rio Dwi Kurniawan; Didik Sugeng Widiarto; R. Ayu Erni Jusnita
Formosa Journal of Applied Sciences Vol. 4 No. 7 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v4i7.261

Abstract

This study is motivated by the suboptimal implementation of a structured organizational communication approach within the Bureau of Leadership Administration, Regional Secretariat of East Java Province. The research problem addressed is how Katherine Miller’s organizational communication approach is applied within the Bureau. The study employs Miller’s organizational communication theory, which consists of four key indicators: direction, channel, content, and communication style. A qualitative method with a phenomenological design was used to explore employees’ subjective experiences of organizational communication practices. Data collection techniques include in-depth interviews, participatory observation, and document analysis, with thematic and interpretive analysis employed. The findings reveal that communication in the Bureau occurs multidirectionally, is adaptive to digital channels, includes inclusive content, and adopts a flexible communication style.
Teacher-Student Communication in the Implementation of Merdeka Curriculum: A Case Study at SMK Krian 1 Sidoarjo Rini Indriyanti Sulistiawan; Zulaikha Zulaikha; Didik Sugeng Widiarto
Formosa Journal of Applied Sciences Vol. 4 No. 7 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v4i7.248

Abstract

The primary problem addressed in this study is the suboptimal bidirectional interaction in the learning process, characterized by students' low willingness to express opinions and limited comprehension of learning materials. This study utilizes DeVito's interpersonal communication theory, employing five indicators : message clarity, feedback, empathy, openness, and communication equality. The methodology adopted is a qualitative approach with a case study design, employing data collection through interviews, observations, and documentation. The findings indicate that teachers' interpersonal communication tends to be open, empathetic, and interactive, although challenges persist in fostering fully dialogical communication. Effective interpersonal communication is proven to be a foundational element for the successful implementation of the Merdeka Curriculum in vocational education institutions.