Liam Jin Kim
Faculty of Economics and Management, East China Normal University

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Workplace Synergy: Exploring How Satisfaction, Culture, and Motivation Fuel Performance Yusoff Ahmad Fareed; Mawadah Nasser; Liam Jin Kim
Journal of Digital Economy and Management Practices Vol. 1 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi Dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jdemp.v1i1.546

Abstract

This research aims to test the mediating effect of organizational commitment on the influence of job satisfaction, organizational culture and motivation on the performance of Telkomsel Authorized Partner (TAP) employees in Indragiri Hulu, Indragri Hilir and Kuantan SIningi. This research used questionnaires from 127 respondents, from 3 districts. The analytical tool used is SEM-PLS 4.0. The research results show an increase in employee performance based on the results of statistical tests wheredirect influence between job satisfaction, organizational culture, motivation on organizational commitment, organizational commitment on employee performance and job satisfaction, organizational culture, motivation on employee performance have a positive and significant influence. The indirect relationship shows the importance of organizational commitment built by the company in improving employee performance, which is able to mediate the influence of job satisfaction, organizational culture and employee motivation in improving performance which is required to increase company profits.