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THE EFFECT OF WORK LIFE BALANCE AND JOB STRESS ON EMPLOYEE PERFORMANCE, WITH LEADERSHIP STYLE AS A MODERATING VARIABLE IN THE OPERATIONS DIVISION OF PT TELKOM AKSES ACEH M. Abdi Aryansyah; Husnaina Mailisa Safitri; Sulfitra
Journal Informatic, Education and Management (JIEM) Vol 9 No 1 (2026): FEBRUARY
Publisher : STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61992/jiem.v9i1.513

Abstract

This study aims to analyze the effects of work life balance and job stress on employee performance, both partially and simultaneously, as well as to examine the role of leadership style as a moderating variable in the Operations Division of PT Telkom Akses Aceh. This study employs a quantitative approach, with data collected through the distribution of a Likert-scale questionnaire to respondents selected using a specific sampling technique. The data were analyzed using multiple linear regression to test the effects of independent variables on the dependent variable, as well as Moderated Regression Analysis (MRA) to test the role of the moderating variable. The results show that work life balance has a positive and significant effect on employee performance, with a calculated t-value of 3.151 and a significance level of 0.004 (<0.05), while Job Stress also has a positive and significant effect on employee performance, with a calculated t-value of 3.024 and a significance level of 0.003 (<0.05). Simultaneously, work life balance and job stress have a significant effect on employee performance, with an F-statistic of 13.639 and a significance level of 0.004 (<0.05). Furthermore, leadership style was found to moderate the effects of both work life balance and job stress on employee performance, as well as the combined effect of these two variables on employee performance, with an MRA significance level of 0.003 (<0.05). The implications of this study suggest that improving work life balance, effectively managing job stress, and implementing the appropriate leadership style can serve as strategies for PT Telkom Akses Aceh to sustainably enhance employee performance.