Muh. Zul Azhri Rustam
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Evaluation of the Implementation of an Electronic Medical Records System Using the Hot-Fit Method at “X” Hospital, Surabaya Atika Mima Amalin; Muh. Zul Azhri Rustam
Jurnal Rekam Medis dan Informasi Kesehatan Vol. 9 No. 1 (2026): MARCH 2026
Publisher : Poltekkes Kemenkes Semarang

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Abstract

Every healthcare facility in Indonesia is required to transform from manual medical records to electronic medical records. The implementation of EMR in hospitals and community health centers certainly has several challenges that must be faced. The purpose of this study is to evaluate the implementation of Electronic Medical Records with HOT-FIT (Human Organization Technology - FIT) at “X” Hospital Surabaya. This study used a cross-sectional study design. The population in this study were all users of electronic medical records at “X” Hospital Surabaya such as doctors, nurses, medical record officers, and other supporting staff. The research variables include HOT-FIT, namely Human, Organization, Technology, Net-Benefit. Data collection was carried out using a HOT-FIT questionnaire, data editing was done by examining the collected data, scoring was done by assigning a score to each research variable. The results of the RME system evaluation using the HOT-Fit method are found Human indicator and Technology indicator scored “good”. both Organization and Net Benefit indicators scored “Excellent” result. Sub-indicator information quality emerged as an area requiring improvement. Based on these findings, several recommendations are to enhance information quality.