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All Journal JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Bima: Pusat Publikasi Ilmu Pendidikan Bahasa dan Sastra
Rosmini Siallagan
Universitas Negeri Medan
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences

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KUALITAS PELAYANAN PENGANGKUTAN SAMPAH DAN KAITANNYA DENGAN EKSTERNALITAS NEGATIF DI JALAN GARU 2, MEDAN AMPLAS Rosmini Siallagan; Luthfiah Malika Rizal; Jihan Syafira; Yosefa Fernanda Br Somin; Natasya Margarett Siringoringo; Deni Adriani
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 5 (2026): October (2026)
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i5.7312

Abstract

Abstract: Waste management is an environmental issue linked to the quality of public services and negative externalities. This study aims to analyze the quality of waste collection services and their role in mitigating the negative impacts of waste on Jalan Garu 2, Medan Amplas. A quantitative method employing a survey approach was used, involving 32 respondents, with data analyzed through descriptive quantitative techniques. The results indicate that 84.4% of respondents receive waste collection services; 65.6% consider the collection schedule to be routine or reasonably routine, while 43.8% perceive the frequency as inconsistent. Additionally, 37.5% of respondents frequently or very frequently experience waste accumulation, yet 71.9% express satisfaction ranging from reasonably satisfied to satisfied with the service. These findings suggest that while the collection service provides benefits, improvements are still needed regarding schedule consistency, facilities, and the roles of both the government and the community to mitigate the negative externalities associated with waste. Keyword: Waste transport service; public satisfaction; negative externalities; waste management.   Abstrak: Pengelolaan sampah merupakan permasalahan lingkungan yang berkaitan dengan kualitas pelayanan publik dan eksternalitas negatif. Penelitian ini bertujuan menganalisis kualitas pelayanan pengangkutan sampah serta perannya dalam mengurangi dampak negatif sampah di Jalan Garu 2, Medan Amplas. Penelitian menggunakan metode kuantitatif dengan pendekatan survei terhadap 32 responden dan dianalisis secara deskriptif kuantitatif. Hasil penelitian menunjukkan bahwa 84,4% responden memperoleh layanan pengangkutan sampah, 65,6% menilai jadwal pengangkutan rutin atau cukup rutin, sedangkan 43,8% menilai frekuensinya masih tidak menentu. Sebanyak 37,5% responden masih mengalami penumpukan sampah yang sering atau sangat sering, sementara 71,9% menyatakan cukup puas hingga puas terhadap pelayanan. Hasil tersebut menunjukkan bahwa pelayanan pengangkutan telah memberikan manfaat, tetapi masih diperlukan peningkatan keteraturan jadwal, fasilitas, serta peran pemerintah dan masyarakat untuk mengurangi dampak eksternalitas negatif akibat sampah. Kata kunci: Pelayanan sampah transportasi; kepuasan masyarakat; eksternalitas negatif; pengelolaan sampah.
Analisis Tingkat Keaktifan Siswa Kelas XI dalam Proses Pembelajaran di SMA Free Methodist Rut Hutauruk; Jihan Syafira; Rosmini Siallagan; Luthfiah Malika Rizal
Jurnal Bima : Pusat Publikasi Ilmu Pendidikan Bahasa dan Sastra Vol. 4 No. 2 (2026): (Juni) Jurnal Bima: Pusat Publikasi Ilmu Pendidikan Bahasa dan Sastra
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/bima.v4i2.2847

Abstract

Student activeness is one of the essential elements in the learning process because it reflects the level of students' physical, cognitive, and emotional involvement during learning activities. This study aims to analyze the level of activeness of eleventh-grade students at Free Methodist Senior High School, identify the forms of participation demonstrated by students, and examine the factors influencing their engagement in learning. This research employed a descriptive qualitative approach involving one Economics teacher and three eleventh-grade students as research subjects. Data were collected through observations and interviews. The findings revealed that student activeness was reflected in various learning activities, such as answering questions, participating in quizzes, completing assignments, taking notes, and engaging in classroom discussions. The level of student activeness was influenced by internal factors, including learning motivation, interest, self-confidence, and the ability to understand learning materials. In addition, external factors such as the learning strategies implemented by the teacher, classroom environment, social support, and family conditions also affected student participation. The study found that the use of varied teaching methods, the provision of motivation and rewards, as well as a personal approach by teachers, could enhance student engagement in the learning process. Therefore, teachers play a crucial role in creating a conducive, interactive, and enjoyable learning environment to improve the quality of learning and students' academic outcomes.
Co-Authors Deni Adriani Jihan Syafira Luthfiah Malika Rizal Natasya Margarett Siringoringo Rut Hutauruk Yosefa Fernanda Br Somin