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Angelina Angelina
Universitas Widya Dharma Pontianak, Pontianak – Indonesia

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Job Autonomy, Work-Life Balance, And Innovative Work Behavior: The Mediating Role Of Work Engagement Among Retail Employees In Pontianak Angelina Angelina; Lianto Lianto
Economics and Digital Business Review Vol. 8 No. 1 (2027)
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v8i1.4238

Abstract

Innovative work behavior (IWB) among retail employees in Pontianak remains limited, despite its importance for firms competing through innovation. This study examines the effects of job autonomy and work-life balance on IWB, directly and through work engagement as mediator. A quantitative, causal-explanatory design was applied to 115 retail employees in Pontianak, selected through simple random sampling and analyzed using PLS-SEM in WarpPLS 8.0. Job autonomy (β = 0.266, p = 0.001) and work-life balance (β = 0.490, p < 0.001) both significantly strengthen work engagement, which strongly predicts IWB (β = 0.490, p < 0.001). Job autonomy also directly influences IWB (β = 0.316, p < 0.001), whereas work-life balance shows no significant direct effect (β = 0.112, p = 0.110). Work engagement significantly mediates both the job autonomy-IWB relationship (β = 0.130, p = 0.022) and the work-life balance-IWB relationship (β = 0.240, p < 0.001), and the full model explains 68.3% of IWB’s variance. Following Zhao, Lynch, and Chen’s (2010) typology, work engagement is a complementary (partial) mediator for job autonomy but the sole (indirect-only) pathway for work-life balance — indicating that work-life balance fosters innovation only once it has first built engagement.
Co-Authors Lianto