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All Journal Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI)
Muhamad Risal Tawil
Program Studi Rekam Medis dan Informasi Kesehatan, Politeknik Baubau
Computer Science & IT Health Professions Public Health

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Sistem Antrean Pasien Terintegrasi Sebagai Media Pembelajaran Rekam Medis Rika Setyowati; Alman Arapa; Muhamad Risal Tawil; Muhammad Zain; Rini Alia Wicaksono
Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Vol 14 No 2 (2026)
Publisher : Asosiasi Perguruan Tinggi Rekam Medis dan Informasi Kesehatan Indonesia- APTIRMIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33560/jmiki.v14i2.1122

Abstract

Integrated patient-queue workflows are important for health information education because students need practical exposure to digital registration and service processes before entering clinical settings. This study aimed to develop and evaluate an integrated patient queue system as a learning medium in the Medical Record and Health Information Laboratory. The study used a Research and Development approach with an ADDIE-oriented development process and a one-group pretest-posttest quasi-experimental evaluation. Fifty-one students participated. The system supported new and returning patient flows, identification by national identity number or medical record number, patient verification, clinic and physician selection, automatic queue generation, voice calling, and data synchronization to medical service records. Competency was measured before and after practice, while usability was assessed using the System Usability Scale (SUS). The mean competency score increased from 41.96±21.84 to 90.20±8.54, with a significant paired difference (t=-14.418; df=50; p<0.001). The mean SUS score was 80.29±12.49. These findings indicate that the integrated queue system is usable and has strong potential to support simulation-based learning of digital patient-service workflows.
Co-Authors Alman Arapa Muhammad Zain Rika Setyowati Rini Alia Wicaksono